Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dashanelia E. Freeman

Acworth,GA

Summary

Experienced Health Information Specialist with 16 years in Medical Records. Skilled in medical records abstracting, Hedis medical record reviewing, verifying insurace, and managing patient records.

Overview

22
22
years of professional experience

Work History

Customer Support Specialist III

Change Healthcare
Atlanta, GA
04.2022 - Current
  • Responsibilities included Retrieving and uploading documentation within the client's system
  • Follow up with facilities to check the status of Medical Record Request and to fax, or email request for DRG audits
  • Review, prioritize, and analyze daily inventory within systems and Excel
  • Performs quality audits verifying the accuracy of the legal medical record, navigating between multiple medical systems to verify the completeness of the medical records
  • Responsible for the facilities health record integrity associated with the following HIM processes record scanning, record analysis, deficiency monitoring, releasing patient information, master patient index and/or registry maintenance
  • Daily retrieval of medical records
  • Perform timely daily prepping and scanning of the patient's medical record

HIM Associate II

Tek Systems- R1 RCM/ Sutter Health
Atlanta, GA
11.2023 - 06.2024
  • Responsible for completing requests for release of medical records by examining both electronic and paper -based records to determine type of document, scope of authorization and legality of release
  • Review request, establish legitimacy and carries out the delivery of information according to policy and procedures

Health Information Specialist III

WellStar Health System/ Atlanta Medical Center
Atlanta, GA
09.2020 - 09.2021
  • Responsibilities include providing timely processing of the patient record, prepping, scanning and indexing of patients' medical records into Electronic Health Record (EHR)
  • Review documents, create indexes to allow the end users to locate documents quickly and easily for continuity of patient care, coding billing, release of information compliance and regulatory standards

Customer Service Representative

WellStar Health System/ Cobb Hospital
Austell, GA
12.2019 - 09.2020
  • Responsibilities included serving as the initial representative for the organization and is responsible for maintaining direct contact with patients of all ages, families, and visitors to provide emotional support, assistance, and a mechanism for grievances
  • This position's duties require courtesy and patience in speaking with patients, families, and others to maintain sound public relations

Medical Record Clerk

Cobb County Detention Center/WellStar Health system
Marietta, GA
06.2019 - 11.2019
  • Responsibilities included maintaining medical records operations by following policies and procedures, and reporting changes
  • Regarding completing medical record by reviewing information; notifying health care providers of record deficiencies, tracking outstanding records, and providing medical record information by answering questions and requests of patients, hospital staff, law firms, insurance companies, and government agencies
  • Securing patient confidence and protecting clinic operations by keeping the information confidential; following release-of-information protocols always

Patient Access Specialist

WellStar Comprehensive Care Clinic
Marietta, GA
07.2018 - 03.2019
  • Responsible for obtaining complete and accurate demographic, financial and insurance information
  • Conducted intensive screening for all Medicare, Medicaid, and managed care patients for pre-certification requirements pertaining to eligibility
  • Scheduling/ rescheduling patients' appointments using Epic Software, obtaining prior authorizations for procedures

Data Entry Technician II

Alabama Department of Mental Health Substance Abuse
Montgomery, AL
05.2015 - 05.2016
  • Implement data entry to support Substance Abuse client enrollment, contract utilization claims, adjudication, and provide reimbursement processes
  • Engaged in conferences, trainings, and assisting with compiling information for preparation of budget reports and funding requests
  • Responsibilities included enrolling consumers all within the state of Alabama using ASAIS System

Secretary (WL)

Healthcare Staffing
Dublin, GA
01.2014 - 04.2015
  • Conducted professional interviews with consumers to gather appropriate information for Intake process
  • Illustrate available services and billing process to consumer, Verifies consumer eligibility on website or via phone for insurance and financial status
  • Contact insurance carrier for initial authorization for treatment as required by Amerigroup, Cenpatico, Medicaid, and Well care carriers
  • Types correspondence, reports, etc
  • From dictation or handwritten notes by physicians and clinicians
  • Responsible for taking down minutes in weekly meetings and setting appointments for head director of facility

Medical Record Clerk/ Medical Billing

Dublin Internal Medicine
Dublin, GA
04.2008 - 08.2011
  • Created new medical records and retrieved medical records by gathering appropriate record folders and contents; assigning and recording new record numbers
  • Collects delinquent accounts by establishing payments arrangements with patients; monitoring payments; following up with patients when payment lapses occur

Health Information Management Associate

Fairview Park Hospital
Dublin, GA
02.2003 - 07.2008
  • Administer physicians with medical records; file loose medical records; responsible for organizing loose sheets in terminal digit order and filing on charts as needed
  • Duties also included scanning assembled medical records
  • Responsible for taking medical charts to assigned floors and departments in the facility and obtaining medical release forms for patients complying with HIPAA standards
  • Abstracted key data elements according to SIM and Medical Review, and assigned ICD-9-CMl, CPT diagnostic and procedural codes for billing

Education

Associates of Science - Occupational Studies

Washtenaw Community College
Ann Arbor, MI
05.2021

High School Diploma -

West Laurens High School
Dublin, GA
01.2002

Skills

  • Patient registration procedures
  • Proofreading
  • Editing
  • Medical related rules and regulations
  • HIPAA Compliance
  • Microsoft Office Applications
  • Meditech
  • E-Clinics
  • Adobe Acrobat
  • Epic
  • Typing speed of 60 WPM
  • Medical Terminology
  • Data entry
  • Patient interviewing
  • Insurance verification
  • Pre-registration
  • Prepping
  • Scanning medical records
  • CPT Coded
  • ICD-10
  • Care Plans
  • Document Review

Timeline

HIM Associate II

Tek Systems- R1 RCM/ Sutter Health
11.2023 - 06.2024

Customer Support Specialist III

Change Healthcare
04.2022 - Current

Health Information Specialist III

WellStar Health System/ Atlanta Medical Center
09.2020 - 09.2021

Customer Service Representative

WellStar Health System/ Cobb Hospital
12.2019 - 09.2020

Medical Record Clerk

Cobb County Detention Center/WellStar Health system
06.2019 - 11.2019

Patient Access Specialist

WellStar Comprehensive Care Clinic
07.2018 - 03.2019

Data Entry Technician II

Alabama Department of Mental Health Substance Abuse
05.2015 - 05.2016

Secretary (WL)

Healthcare Staffing
01.2014 - 04.2015

Medical Record Clerk/ Medical Billing

Dublin Internal Medicine
04.2008 - 08.2011

Health Information Management Associate

Fairview Park Hospital
02.2003 - 07.2008

Associates of Science - Occupational Studies

Washtenaw Community College

High School Diploma -

West Laurens High School
Dashanelia E. Freeman