Professional Summary
Overview
Work History
Education
Skills
Timeline

KRISTINA PERNELL

Integris Cancer Institute
Oklahoma City,OK
9
years of professional experience

Patient Access Specialist with expertise in medical insurance management, including securing authorizations and addressing patient inquiries. Committed to optimizing clinic workflows and ensuring accurate billing through detailed coding and effective communication.

Work History

Remote - Patient Access Specialist Sr.

6 Years 11 Months
Integris Cancer Institute | 09.2019 - Current
  • Obtains medical authorizations from insurance companies.
  • Partners with medical staff to contest denials and reconsiderations effectively.
  • Ensures verification of patient insurance for radiology procedures.
  • Amends prior authorizations using the latest information.
  • Develops estimates for procedure costs to inform patients.
  • Facilitates collection of pre-payments for radiology tests to improve financial processes.

Medical Insurance Specialist III

1 Year 9 Months
OU Physicians for Women's Health | 09.2017 - 06.2019
  • Notified patients of insurance benefits and appointment costs, enhancing transparency in financial planning.
  • Managed incoming and outgoing referrals to ensure timely patient care.
  • Secured insurance authorizations for additional patient care services, facilitating timely access to necessary treatments.
  • Scheduled gynecology surgeries to optimize clinic workflow.
  • Addressed insurance inquiries from medical staff, clinic schedulers, and patients.
  • Encoded gynecology procedures, ultrasounds, and surgeries to ensure accuracy in billing and compliance with regulations.

Education

Medical Insurance Program

Brown Mackie College | Oklahoma City, OK | 08-2017

Completed internship at Southwest Orthopedic and Reconstructive Specialists - Oklahoma City, OK

GPA: 3.7

Skills

Insurance verification
Claims processing
Patient registration procedures
Proficient in EPIC
Data entry accuracy
Attention to detail
Medical coding and billing
Detail-oriented approach
Task prioritization
Microsoft Office Suite
Communication skills
Telecommuting best practices

Timeline

Remote - Patient Access Specialist Sr.

Integris Cancer Institute
09.2019 - CurrentRead More

Medical Insurance Specialist III

OU Physicians for Women's Health
09.2017 - 06.2019Read More

Brown Mackie College

Medical Insurance Program
Read More
KRISTINA PERNELL