Da’shara Martin
World Market
Memphis ,Tn
2
years of professional experience
Dynamic Customer Advocate Representative with World Market, skilled in complaint handling and CRM software. Delivered exceptional service, transforming customer complaints into positive outcomes, enhancing loyalty. Proven ability to multitask and communicate effectively, ensuring compliance and maintaining high organizational standards. Committed to fostering a supportive team environment while achieving results.
Work History
Customer Advocate Representative
2 Years 2 Months- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Provided empathetic support to customers during inquiries,ensuring prompt resolution and fostering a loyal customer base
- Collaborated with team members to maintain store organization and visual merchandising standards.
- Processed transactions accurately while ensuring compliance with company policies and procedures.
- Handled customer complaints effectively, turning negative experiences into positive resolutions.
Education
High School Diploma
Skills
Complaint handling
CRM software proficiency
Active learning
Teamwork
Customer service
Problem-solving
Time management
Attention to detail
Multitasking Abilities
Reliability
Excellent communication
Computer skills
Organizational skills
Adaptability and flexibility
Problem resolution
Timeline
Customer Advocate Representative
World Market
01.2023 - 03.2025Read More
White Station Highschool
High School Diploma
Read More