Dashawn Miller
Jonesboro,GA
Summary
Experienced with client relationship management, enhancing customer satisfaction through personalized service and strategic account planning. Utilizes negotiation and conflict resolution skills to maintain and renew client contracts, ensuring alignment with business objectives. Track record of leveraging analytical insights to drive client retention and business development.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Account Manager
Luttrell Staffing
01.2025 - Current
- Manage client accounts and staffing needs through recruitment, onboarding, and associate support
- Conduct associate check-ins/check-outs and complete compliant I-9 documentation
- Maintain strong client relationships through consistent communication and workforce coordination
Site Manager
Volt Inc.
01.2024 - 01.2025
- Managed up to 89 temporary associates across shifts, including onboarding, training, and timekeeping
- Maintained payroll accuracy and resolved employee attendance and relations issues
Site Manager
TRC Talent Solutions
01.2023 - 01.2024
- Conducted interviews, onboarding, and training to improve productivity
- Managed payroll submissions and maintained client communication
People Operations Manager
Hire Dynamics
01.2019 - 01.2023
- Improved onboarding processes and employee understanding through cross-functional collaboration
- Reduced onboarding miscommunication by 35%
Junior Operations Manager
General Wholesale Beer
01.2016 - 01.2019
- Managed budgets, contracts, renewals, and project timelines using SAP and Jira
- Supervised warehouse operations while ensuring safety and workflow compliance
Education
BA - Business Administration
Macon State College
01.2015
Skills
- Project Management
- Talent Acquisition
- Data Integration and Entry
- Strategic planning
- Effective communication
- Excel proficiency
- Client Relations
- Skilled in SAP and JIRA
- Account management
- Customer service
- Client relations
- Teamwork and collaboration
Certification
- 2019 | Google Project Management Certificate
- 2019 | LinkedIn Agile Methodologies Badge
Languages
English
Timeline
Account Manager
Luttrell Staffing
01.2025 - Current
Site Manager
Volt Inc.
01.2024 - 01.2025
Site Manager
TRC Talent Solutions
01.2023 - 01.2024
People Operations Manager
Hire Dynamics
01.2019 - 01.2023
Junior Operations Manager
General Wholesale Beer
01.2016 - 01.2019
BA - Business Administration
Macon State College