DaShaynelle Arline
Oakhurst,TX
Summary
Results-oriented universal banker with proven cash handling proficiency and strong customer needs assessment skills. Committed to enhancing customer experiences through effective problem-solving and teamwork.
Overview
5
5
years of professional experience
Work History
Universal Banker
The Bank of San Jacinto County
Coldspring, TX
09.2023 - Current
- Guided clients in selecting appropriate banking products to meet financial needs.
- Conducted financial assessments to recommend suitable solutions for clients' portfolios.
- Processed account openings, closings, and maintenance with accuracy and efficiency.
- Facilitated customer transactions, including deposits, withdrawals, and loan payments.
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Sales Associate
Ross Dress for Less
Conroe, TX
09.2023 - 10.2023
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Collaborated with team members to achieve sales targets through effective communication and teamwork.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
- Maintained organized merchandise displays to optimize visual appeal and accessibility.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Store Manager
Dollar General Market
Huntsville, TX
05.2021 - 08.2023
- Managed daily operations, ensuring quality customer service and efficient store processes.
- Supervised and trained staff, fostering a collaborative team environment.
- Monitored inventory levels, implementing effective stock management practices.
- Developed promotional strategies to enhance product visibility and sales performance.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Education
Associate of Science - Business
Angelina College
Lufkin, TX05-2021
Skills
- Branch operations
- Cash handling
- Wire transfers
- Cash handling proficiency
- Customer needs assessment
- Financial product knowledge
- Cross-functional collaboration
- Customer engagement
- Teamwork and collaboration
- Listening skills
- Customer engagement
Timeline
Universal Banker
The Bank of San Jacinto County
09.2023 - Current
Sales Associate
Ross Dress for Less
09.2023 - 10.2023
Store Manager
Dollar General Market
05.2021 - 08.2023
Associate of Science - Business
Angelina College