DASHEANA R. DANG
San Antonio
Summary
Certified Pharmacy Technician with 4+ years of experience in high-volume retail pharmacies. Skilled in prescription processing, medication dispensing, inventory control, and insurance claim resolution. Known for accuracy, efficiency, and exceptional patient service. Strong commitment to compliance, patient safety, and supporting pharmacists in optimizing workflow.
Overview
5
5
years of professional experience
Work History
Certified Pharmacy Technician II
HEB Pharmacy
08.2023 - Current
- Dispense, label, and package medications with accuracy to support workflow efficiency.
- Answer incoming calls, schedule pickups, and assist patients with inquiries.
- Verify patient information and maintain accurate, confidential medical records.
- Communicate with healthcare providers to resolve prescription issues.
- Uphold HIPAA standards and ensure patient confidentiality.
- Successfully transferred from Houston to San Antonio to continue team support.
Certified Pharmacy Technician
Kroger Pharmacy
08.2020 - 08.2023
- Managed medication storage and inventory control in compliance with regulations.
- Performed patient record searches for prescription verification and insurance claims.
- Organized medication systems to streamline pharmacy workflow.
- Delivered excellent customer service to patients and healthcare providers.
Education
Bachelor of Arts - Communications
Texas Southern University
Houston, TXSkills
- Customer Service
- Prescription Processing
- Inventory Management
- Phone Etiquette
- Medical Terminology
- Problem Solving
- HIPAA Compliance
- Patient Administration
- Microsoft Office Suite
- Written & Verbal Communication
- Detail-Oriented
Timeline
Certified Pharmacy Technician II
HEB Pharmacy
08.2023 - Current
Certified Pharmacy Technician
Kroger Pharmacy
08.2020 - 08.2023
Bachelor of Arts - Communications
Texas Southern University