Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Dashia Bruno

North Charleston,SC
Dashia Bruno

Summary

Self-motivated in bringing proven leadership, organizational and customer relations skills. Independently solved problems and kept teams on task to handle diverse business requirements. Well-organized Administrative professional bringing excellent multitasking abilities developed over 7 plus years of customer service experience. Commended for consistently driving team success with knowledgeable enforcement of company procedures and skillful personnel training. Proficient in Microsoft office with expertise in database management. Dependable data center technician with a year of experience with operating systems and network protocols. Hardworking and reliable with strong ability in Microsoft Excel and Word. Offering fast, reliable and active listening skills. Highly organized, proactive and punctual with a team-oriented mentality.

Overview

7
years of professional experience

Work History

Akkodis At GOOGLE
Moncks Corner, SC

Data Center Operations Technician
07.2022 - Current

Job overview

  • Demonstrate and applied understanding of standard processes for installing , troubleshooting, replacing and decommissioning IT equipment
  • Identified and reported problem devices and replaced defective parts.
  • Accepted tasks and documented status using ticketing system, time reports and email.
  • Conducted inventory control and reported stock or receiving discrepancies identified when comparing inventory records with physical items or received products and packing slip.
  • Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
  • Monitored network hardware operations to evaluate proper configuration.
  • Set up hardware and software in optimal configurations to meet network performance requirements.

USPS, United States Postal Service
North Charleston, SC

Rural Mail Carrier Associate
05.2021 - 07.2022

Job overview

  • Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
  • Sorted mail according to order of address appearance for easy access in field.
  • Maintained records on customers with mail forwarding and change of address requests.
  • Kept inventories of stamps and other supplies and re-stocked as necessary to prepare for customer needs.
  • Organized mail ahead of delivery runs for correct routing.
  • Secured and properly stored packages for delivery to eliminate damage risks.
  • Remained physically fit to safely lift and transport packages weighing up to 70 pounds.

Walmart
Mount Pleasant, South Carolina

Retail Department Manager
01.2016 - 03.2021

Job overview

  • Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Communicated with managers of other departments to maintain transparency.
  • Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

Trident Technical College
Charleston, SC

No Degree from Sterile Processing Technician
04.2023

University Overview

Burke High School
Charleston, SC

High School Diploma
06.2014

University Overview

Skills

  • Data Center Integrations
  • Critical Thinking
  • Ticket Changes
  • New Installations
  • Hardware Troubleshooting
  • Maintenance and Repair
  • Network Infrastructure Installation
  • Complex Problem-Solving
  • Computer Hardware Troubleshooting
  • Time Management
  • Data Center Operations
  • Servers
  • Leadership
Availability
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Available
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tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Data Center Operations Technician
Akkodis At GOOGLE
07.2022 - Current
Rural Mail Carrier Associate
USPS, United States Postal Service
05.2021 - 07.2022
Retail Department Manager
Walmart
01.2016 - 03.2021
Trident Technical College
No Degree from Sterile Processing Technician
Burke High School
High School Diploma
Dashia Bruno