D Ashlee Carter

• Perform high-volume venipuncture and plasmapheresis procedures while maintaining donor safety, comfort, and regulatory compliance.
• Addressed questions and concerns to educate patients on collection process and procedures.
• Collected blood samples in accordance with laboratory protocols and regulations.
• Verified patients' identification for proper sample collection.
• Deliver efficient, professional donor service while managing a consistently high volume work load.
• Train and support new team members on phlebotomy procedures, donor care, safety protocols, and standard operating procedures.
• Conducted quality control checks on equipment, ensuring proper functioning and consistent results.

• Established strong client relationships through exceptional customer service and communication skills.
• Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
• Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
• Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.

• Worked flexible hours; nights, weekends, and holiday shifts.

• Recorded weekly supply and inventory needs and made regular orders for replenishment.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Answered phone promptly and directed incoming calls to correct offices.
• Handled cash transactions and maintained sales and payments records accurately.
• Responded to inquiries from callers seeking information.
• Maintained visitor log for entering and leaving facility for security purposes.
• Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

• Used hand-held scanners and physical logs to accurately track item movements.
• Memorized over 60 zip codes and sorted based on route.
• Removed jams and unblocked conveyor system to maintain flow of goods.
• Multitasked effectively under pressure, consistently meeting deadlines without compromising quality or safety standards.
• Alerted supervisors and coworkers of hazards and other issues for quick resolutions.

• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Worked safely around moving machinery.
• Assembled orders and packed items for shipment, conveying orders to shipping personnel
• Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles

• Operated POS system to total purchases and receive and process cash and credit payments.
• Assisted customers by locating, and sizing the swimwear.
• Completed opening and closing tasks by cashing out registers, inspecting security and alarm systems, preparing bank deposits and delegating daily tasks to employees.
• Coordinated store products and conducted inventory counts to maintain merchandise flow.
• Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.