Driven customer service specialist with ten years of experience seeking a role in a dynamic work environment. Motivated and communicative with excellent problem-solving skills and high emotional intelligence to increase productivity and customer satisfaction.
Work History
EXPERIENCE
, Project Coordinator
3 Months
Solartech Corporation | 09.2022 - 12.2022
Make sure that client’s needs are met as projects evolve
Monitor project progress and handle any issues that arise
Act as the point of contact and communicate project status to all participants
Issue all appropriate legal paperwork (e.g., contracts and terms of agreement)
Create and maintain comprehensive project documentation, plans and reports.
Shipping And Receiving Clerk
1 Year 2 Months
Argen Corporation | 02.2021 - 04.2022
Pack, seal, label, and affix postage to prepare materials for shipping, using work devices such as hand tools, power tools, and postage meter
Determine shipping method for materials, using knowledge of shipping procedures, routes, and rates
Determine method of shipment and prepare bills of lading, invoices, and other shipping documents
Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.
Utility Clerk/Cashier
3 Months
Kroger Food 4 Less | 11.2020 - 02.2021
Receive payment by cash, check, credit cards, vouchers, or automatic debits
Issue receipts, refunds, credits, or change due to customers
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
Greet customers entering establishments.
Retail Sales Associate
7 Months
The Loft | 01.2020 - 08.2020
Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor
Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion
Develop ideas or plans for merchandise displays or window decorations
Arrange properties, furniture, merchandise, backdrops, or other accessories, as shown in prepared sketches.
Picker/Packer
8 Months
Target | 11.2018 - 07.2019
Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise
Obtain merchandise from bins or shelves
Complete order receipts
Keep records of out-going orders
Requisition of additional materials, supplies, and equipment.
Assistant Manager
3 Months
Love Culture | 08.2018 - 11.2018
Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
Monitor sales activities to ensure that customers receive satisfactory service and quality goods
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Sales Representative
1 Year 3 Months
Gaslamp Garage | 03.2017 - 06.2018
Greet customers and ascertain what each customer wants or needs
Describe merchandise and explain use, operation, and care of merchandise to customers
Recommend, select, and help locate or obtain merchandise based on customer needs and desires
Compute sales prices, total purchases and receive and process cash or credit payment.
Stocker
3 Years
GTM Discount Store | 07.2013 - 07.2016
Answer customers' questions about merchandise and advise customers on merchandise selection
Take inventory or examine merchandise to identify items to be reordered or replenished
Stock shelves, racks, cases, bins, and tables with new or transferred merchandise
Receive, open, unpack and issue sales floor merchandise.
Director of Quality and Risk Management, Joint Commission Coordinator, Patient Experience Coordinator at Encompass Health Inpatient Rehabilitation Montgomery LocationDirector of Quality and Risk Management, Joint Commission Coordinator, Patient Experience Coordinator at Encompass Health Inpatient Rehabilitation Montgomery Location