Dasia Allen
La mesa,CA
Summary
Driven customer service specialist with ten years of experience seeking a role in a dynamic work environment. Motivated and communicative with excellent problem-solving skills and high emotional intelligence to increase productivity and customer satisfaction.
Overview
7
7
years of professional experience
Work History
EXPERIENCE , Project Coordinator
Solartech Corporation
09.2022 - 12.2022
- Make sure that client’s needs are met as projects evolve
- Monitor project progress and handle any issues that arise
- Act as the point of contact and communicate project status to all participants
- Issue all appropriate legal paperwork (e.g., contracts and terms of agreement)
- Create and maintain comprehensive project documentation, plans and reports.
Shipping And Receiving Clerk
Argen Corporation
02.2021 - 04.2022
- Pack, seal, label, and affix postage to prepare materials for shipping, using work devices such as hand tools, power tools, and postage meter
- Determine shipping method for materials, using knowledge of shipping procedures, routes, and rates
- Determine method of shipment and prepare bills of lading, invoices, and other shipping documents
- Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.
Utility Clerk/Cashier
Kroger Food 4 Less
11.2020 - 02.2021
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
- Greet customers entering establishments.
Retail Sales Associate
The Loft
01.2020 - 08.2020
- Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor
- Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion
- Develop ideas or plans for merchandise displays or window decorations
- Arrange properties, furniture, merchandise, backdrops, or other accessories, as shown in prepared sketches.
Picker/Packer
Target
11.2018 - 07.2019
- Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise
- Obtain merchandise from bins or shelves
- Complete order receipts
- Keep records of out-going orders
- Requisition of additional materials, supplies, and equipment.
Assistant Manager
Love Culture
08.2018 - 11.2018
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Sales Representative
Gaslamp Garage
03.2017 - 06.2018
- Greet customers and ascertain what each customer wants or needs
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Compute sales prices, total purchases and receive and process cash or credit payment.
Stocker
GTM Discount Store
07.2013 - 07.2016
- Answer customers' questions about merchandise and advise customers on merchandise selection
- Take inventory or examine merchandise to identify items to be reordered or replenished
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise
- Receive, open, unpack and issue sales floor merchandise.
Education
High School Diploma -
Mount Miguel High School
Skills
- Critical Thinking
- Problem Solving
- Organization
- Teamwork
- Data Collection
- Microsoft Excel
Timeline
EXPERIENCE , Project Coordinator
Solartech Corporation
09.2022 - 12.2022
Shipping And Receiving Clerk
Argen Corporation
02.2021 - 04.2022
Utility Clerk/Cashier
Kroger Food 4 Less
11.2020 - 02.2021
Retail Sales Associate
The Loft
01.2020 - 08.2020
Picker/Packer
Target
11.2018 - 07.2019
Assistant Manager
Love Culture
08.2018 - 11.2018
Sales Representative
Gaslamp Garage
03.2017 - 06.2018
Stocker
GTM Discount Store
07.2013 - 07.2016
High School Diploma -
Mount Miguel High School
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