DASIA GREENE
Oak Point
Summary
Highly organized and compassionate administrative professional with over three years of experience in office support, patient scheduling, and front desk operations. Adept at maintaining a calm and professional demeanor in fast-paced settings. Proven ability to handle confidential information with integrity, manage high call volumes, and ensure exceptional patient service from check-in to check-out. Ready to bring strong communication, organizational, and technical skills to a dynamic clinical or hospital environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
At Home Caregiver
Amada Health Caregiving
Lewisville
04.2025 - Current
- Greet patients daily
- Schedule and confirm appointments
- Answer calls from patients, pharmacies, and medical institutions
- Maintain confidentiality and comply with HIPAA and clinic privacy protocols
- Resolved patient concerns with empathy.
Administrative Assistant
Ice Care Group
Houston
05.2022 - 07.2024
- Processed referrals, authorizations, and insurance forms in a timely manner
- Monitored supply inventory and placed orders to ensure office readiness
- Organized incoming and outgoing mail, faxes, and lab reports
Education
Some College (No Degree) - Pre-Nursing Student
Collin College
Frisco, TXSkills
- Medical Terminology
- Patient Scheduling
- Multiline Phone Systems & Call Handling
- Front Desk & Clerical Administration
- Appointment Reminders & Follow-ups
- Data Entry & Record Management
- Customer Service & Conflict Resolution
- Fast learner with a professional and welcoming attitude
Certification
- Cpr/ First Aid (Infant - Adult)
- AED Certification
References
Available upon request
Timeline
At Home Caregiver
Amada Health Caregiving
04.2025 - Current
Administrative Assistant
Ice Care Group
05.2022 - 07.2024
Some College (No Degree) - Pre-Nursing Student
Collin College
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