Dasia Hollenquest
Alexander City
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Personal Shopper
Walmart
11.2023 - 04.2025
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Worked productively with customers to meet order requirements and service expectations.
Party Host/Cashier
Chuck E Cheese
10.2020 - 02.2021
- Supervised children's activities, maintaining happiness, safety and well-being.
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
- Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
- Issued tickets to customers and collected payment and fees for desired services.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Associate of Science - Psychology
Georgia State University
Atlanta, GA12-2023
High School Diploma -
Mount Zion High School
Jonesboro, GA05-2021
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Customer relations
- Product knowledge
- Accurate money handling
- Teamwork and collaboration
Timeline
Personal Shopper
Walmart
11.2023 - 04.2025
Party Host/Cashier
Chuck E Cheese
10.2020 - 02.2021
Associate of Science - Psychology
Georgia State University
High School Diploma -
Mount Zion High School