Summary
Overview
Work History
Education
Skills
Timeline
Generic

DASIA Townes

Owings Mills,MD

Summary

Results-driven sales professional and business manager equipped to support day-to-day operational functions and accomplish short-term & long-term goals. A detail oriented individual with practical knowledge of day to day maintenance operations. Expert in inspiring meaningful relationships, empowering team members, and coordinating collaborations between parties to achieve optimal results.


Proven success in driving occupancy by utilizing data-driven decision making to guide strategic planning, and closely identifying customer motivations to influence their purchase decisions. Relentlessly committed to getting the job done through establishing a status quo of growth & excellence individually and in team environments.

Overview

5
5
years of professional experience

Work History

Leasing Professional

Morgan Properties
02.2023 - Current


  • Increased community occupancy from 88% to over 97% through strategic leasing efforts and resident retention initiatives.
  • Completed thorough applicant screening processes in a timely manner to identify and reject fraudulent applications, protecting community integrity.
  • Developed practical knowledge of maintenance operations, certifications, and service needs by collaborating with the service team, enabling me to identify the skills and qualities of strong maintenance technicians.
  • Completed unit punch lists daily to ensure quality standards were met prior to move ins, working closely with the service team to resolve issues.
  • Worked with the service team in completing preventative maintenance inspections, pre-move out, and move out inspections.
  • Coordinated with vendors including restoration companies to resolve emergency maintenance issues promptly, minimizing resident impact.
  • Oversaw comprehensive market research to understand competitor offerings and communicated with the Property Manager in efforts to adjust rental pricing accordingly.
  • Coordinated property tours, move ins and move outs to minimize vacancy and support resident satisfaction.
  • Responded promptly to inquiries from prospective tenants, providing accurate information on leasing options.
  • Spearheaded resident events, creating an inviting atmosphere and promoting retention; nominated for Leasing Consultant of the Year (MMHA, 2025)

OFFICE MANAGER

Breasia Productions LLC
07.2021 - 02.2023
  • Professional in the management industry, who approaches the job with tenacity, enthusiasm, creativity, and professionalism. Performed critical operational tasks (vendors, marketing, invoice processing, prospect communications, hiring, and file audits) to drive the office to success.
  • Promoted from Administrative Assistant to Office Manager within six months.
  • Conducted in-depth interviews and assessments for supporting roles to evaluate candidate qualifications and fit.
  • Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
  • Trained and mentor staff members in company policies, daily task execution and industry best practices.
  • Created quotes, monitored when payments were due, and promptly contacted clients with past due invoices.

SALES ASSOCIATE- Lead Top Seller

Bath and Body Works, Limited Brands
06.2020 - 08.2022
  • Work in close collaboration with sales and management team to assess internal needs, practices and competitive sales environments to conceptualize and coordinate a wide range of customer experiences across key brand touchpoints to reach sales goals-
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.

Education

Associate of Arts - General Studies

The Community College of Baltimore County
Catonsville, MD
06-2023

Skills

  • Proficiency in Software Applications: CRM, Yardi Voyager, MS Office Suite (Word, Excel, PowerPoint, Outlook)
  • Business Management
  • Strong Written and Verbal Communications
  • Work Planning, Prioritization, and Time Management
  • Project Management
  • Scheduling and Coordinating
  • Managing Operations and Consistency
  • Quick and Efficient Problem Resolution
  • Sales
  • Goal Setting

Timeline

Leasing Professional

Morgan Properties
02.2023 - Current

OFFICE MANAGER

Breasia Productions LLC
07.2021 - 02.2023

SALES ASSOCIATE- Lead Top Seller

Bath and Body Works, Limited Brands
06.2020 - 08.2022

Associate of Arts - General Studies

The Community College of Baltimore County

Similar Profiles

CREATE PROFILE