Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
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Godwin Oshegbo

Godwin Oshegbo

Owings Mills,MD

Summary

Offering a blend of strong clinical, leadership, and organizational skills, eager to learn and develop in a dynamic environment. Contributes ability to quickly grasp industry-specific knowledge and adapt to new challenges, combined with proficiency in project management and strategic planning. Ready to use and develop clinical, leadership, and organizational skills in a clinical operation and quality role.

Overview

19
19
years of professional experience
5
5

Clinical Licenses and Certification

Work History

Director of Clinical Quality and Patient Safety

Optum (UnitedHealth Group)
03.2024 - Current
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Created two "Near Miss" Quality campaigns in 2 years, which produced 98% of "Good Catch" reporting business benchmark.
  • Improved employee retention by 33% within 2 years through the implementation of a positive, engaged-focused work environment.

Director, Clinical Improvement and Analysis

Optum
07.2022 - 03.2024
  • Led a team of five senior clinical quality analysts to enhance quality improvement processes, resulting in a 95% regulatory compliance YoY in the application of clinical guidelines.
  • Analyzed market trends to inform decision-making and shape organizational strategy.
  • Managed stakeholder relationships to facilitate communication and support project goals effectively.
  • Cultivated relationships with 15+ cross-functional stakeholders, resulting in 98% of projects meeting key milestones on or ahead of schedule.

Manager, Clinical Operations

Optum
11.2019 - 07.2022

• Led team of six care coordinators, enhancing Medicaid participant services across Maryland and achieving a 25% increase in service utilization/participant satisfaction scores within two years.

• Spearheaded the development and deployment of behavioral health integration protocols, successfully streamlining care coordination for Medicaid participants and reducing the average time-to-treatment by 7 days.

  • Cross-trained existing employees to maximize team agility and performance.

Education

Ph.D. - Health Services

Walden University
Minneapolis, MN
03-2018

Master of Science - Professional Counseling

Liberty University
Lynchburg, VA
06.2009

Bachelor of Theological Studies - Theology

Bethany Divinity College & Seminary
Dothan, AL
05.2006

Skills

  • Effective relationship management
  • Long-term strategic planning
  • Organizational growth strategies
  • Employee training
  • Problem solving
  • Public policy engagement
  • Effective stakeholder communication
  • Operational efficiency oversight

Accomplishments

  • Supervised a team of 5 senior quality analysts.
  • Achieved over 95% of Inter Rater Reliability completion among clinical staff for 3 consecutive years through effectively helping with planning and deployment of the project.
  • Collaborated with various cross-functional teams in the development of organizational patient safety initiatives.
  • Co-facilitated the attainment of NCQA benchmarks through quality auditing, which led to a 100% passing rate in two consecutive years.

Certification

  • Licensed Clinical Professional Counselor (LCPC-S); MD State Approved Supervisor)
  • Licensed Clinical Addictions Counselor (LCADC)
  • National Certified Counselor (NCC)
  • National Certified Counselor (NCC)
  • Lean Six Sigma Green Belt Certification
  • Lean Management Certificate


Interests

  • Volunteer Work-coordinating medical missions to Africa
  • Artificial Intelligence (AI) and Machine Learning

Timeline

Director of Clinical Quality and Patient Safety

Optum (UnitedHealth Group)
03.2024 - Current

Director, Clinical Improvement and Analysis

Optum
07.2022 - 03.2024

Manager, Clinical Operations

Optum
11.2019 - 07.2022

Ph.D. - Health Services

Walden University

Master of Science - Professional Counseling

Liberty University

Bachelor of Theological Studies - Theology

Bethany Divinity College & Seminary