LYNN A. MICK
Powell,OH
Summary
Seasoned healthcare operations leader with 30+ years of progressive experience in patient access, financial planning, compliance, and laboratory management. Proven record of delivering organizational growth, optimizing revenue cycle operations, and driving high-impact hospital projects. Collaborative team-builder with deep expertise in stakeholder engagement and regulatory readiness.
Overview
36
36
years of professional experience
Work History
Director of Patient Access & Operations – East Hospital
The Ohio State University Wexner Medical Center
01.1999 - Current
- Lead a cross-functional team of 50 across Patient Access functions including registration, financial counseling, and denial management.
- Participate in hospital-wide strategy as part of East Senior Administrative Team and on-call rotation.
- Oversaw planning and execution of a $26M facility expansion, managed logistics for Outpatient Care East opening.
- Spearheaded revenue cycle improvements including Talbot Hall billing recovery ($4.1M+) and Spinraza program ($24M+ profit).
- Design and track budgets, capital projects, and frontline operational goals.
- Drive high standards in compliance, quality assurance, and JCAHO regulatory metrics.
- Engage in key OSUWMC initiatives including Denial Management, Access Strategy, and Financial Assistance workgroups.
Laboratory Director
University Hospital East / Park Medical Center
01.1995 - 01.1999
- Managed $11.5M revenue lab; led 25 FTEs and full budget lifecycle.
- Coordinated inspections and compliance planning for CAP, CLIA, AABB, and JCAHO accreditation.
- Evaluated contracts for managed care services and lab instrumentation.
Laboratory Supervisor (2nd & 3rd Shifts)
01.1994 - 01.1995
Medical Technologist
01.1990 - 01.1994
Education
Executive Master of Business Administration - Business Administration
Capital University
Columbus, OHBachelor of Science - Allied Health Professions – Medical Technology
The Ohio State University
Columbus, OHSkills
- Effective relationship management
- Organizational strategy development
- Effective verbal communication
- Strategic decision-making
Timeline
Director of Patient Access & Operations – East Hospital
The Ohio State University Wexner Medical Center
01.1999 - Current
Laboratory Director
University Hospital East / Park Medical Center
01.1995 - 01.1999
Laboratory Supervisor (2nd & 3rd Shifts)
01.1994 - 01.1995
Medical Technologist
01.1990 - 01.1994
Bachelor of Science - Allied Health Professions – Medical Technology
The Ohio State University
Executive Master of Business Administration - Business Administration
Capital University
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