Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
2
2
years of professional experience
Work History
Guest Service Representative
American Dream Properties
02.2023 - Current
Resolved guest complaints and discrepancies in prompt and courteous manner.
Welcomed guests on arrival, displaying professional and friendly approach.
Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
Oversaw fast-paced front desk operations and guests' needs at busy facility.
Intern
Bergen Tech Audio/Visual
09.2021 - 05.2023
Assisted with mixing of live performances
Operated Canon cameras
Maintained microphone placing on stage
Court Monitor
Urban Air Adventure Park
11.2022 - 01.2023
Kept games moving by maintaining game rules and managing game conflicts.
Enforced gymnasium policies such as no foul language, taunting or poor sportsmanship to maintain respectful playing atmosphere.
Barista
Illy Caffé
05.2022 - 08.2022
Made hot coffee, cold brew and hot tea
Cleaned counters, machines, utensils, and seating areas daily.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
Bachelor of Music - Vocal Performance
Long Island University
Brooklyn, NY
05.2027
High School Diploma -
Bergen County Technical High School
Teterboro, NJ
06.2023
Skills
Musical Theatrics
Intermediate in Mandarin
Music Production
Photography
Proficient in Adobe Photoshop, After Effects, Premiere Pro
Guest Service Representative/Customer Service Support Representative at Erin Park Lexus ToyotaGuest Service Representative/Customer Service Support Representative at Erin Park Lexus Toyota