DASMERI GARCIA
Pembroke Pines,FL
Summary
Dedicated, emphatic, and adaptable professional with a proactive attitude, and the ability to learn quickly. Seeking a full-time position to contribute with a strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
Work History
Front desk
Citimed
North Miami, Florida
11.2024 - 05.2025
- Greeted visitors warmly and directed them to appropriate departments.
- Scheduled appointments and maintained calendars for staff members.
- Maintained cleanliness and organization of the reception area.
Customer Service Representative
D&V Florida Insurance
North Miami, USA
10.2022 - 07.2023
- Updated account information to maintain customer records.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Resolved patient billing issues in line with established guidelines.
Education
Diploma - true
Torrington High School
Torrington, CT06.2020
Skills
- Customer service
- Communication skills
- Computer literacy
- Microsoft Excel
- bilingual
- Data entry
- Appointment scheduling
- Sales
- Computer skills
- Cash handling
- Writing skills
- Microsoft Office
Languages
- Spanish
- English
References
References available upon request.
Timeline
Front desk
Citimed
11.2024 - 05.2025
Customer Service Representative
D&V Florida Insurance
10.2022 - 07.2023
Diploma - true
Torrington High School