Daudi Blackwood

• Negotiated contracts with vendors for supplies needed for the production process.
• Evaluated existing processes for potential automation opportunities.
• Established clear communication channels between management and staff members.
• Developed performance metrics to track progress against established goals.
• Managed budgets related to purchasing materials or hiring additional personnel.
• Monitored employee attendance records and took disciplinary action when appropriate.
• Trained new employees on proper use of equipment, safety procedures, and job functions.
• Created reports on productivity levels, cost analysis, and inventory status.
• Monitored the daily operations of the production team, providing guidance and support as needed.

• Responsible for sales support staff, field service, sales training, technology, proposals, product development, and material distribution.
• Team Leadership:
• Hire, train, coach, counsel, and evaluate the performance of onsite and remote direct reports.
• Filed claims with insurance companies.
• Leadership and team management
• Process design and implementation
• Sales support expertise
• Strong communication and analytical skills
• Adaptability to changing needs
• Performance Metrics:
• Process efficiency
• Team productivity and satisfaction
• Customer satisfaction.
• Managed both hourly and salary employees.

• Performed basic maintenance tasks such as checking tire pressure, fuel level, oil level.
• Provided courteous customer service while delivering goods to residential and commercial customers.
• Communicated with dispatcher regarding route changes or delays due to traffic or weather conditions.
• Conducted daily pre-trip inspections of the vehicle at the start of each shift as required by law.
• Maintained records of all deliveries made throughout the day.
• Followed established routes when delivering merchandise to customers' locations.
• Ensured that all safety protocols were followed during loading and unloading process.
• Assisted in loading and unloading delivery truck with packages, parcels, and freight.
• Delivered packages on time according to assigned schedule.
• Notified dispatch when a job was completed so they could assign another task promptly.
• Reported any mechanical problems encountered with delivery vehicles immediately to supervisor.
• Verified accuracy of deliveries by comparing items to packing slips.
• Inspected vehicle before each shift to ensure it was roadworthy and safe for operation.
• Returned damaged or incorrect shipments back to warehouse for replacement or credit.
• Loaded merchandise onto truck based on size, weight, and fragility requirements.
• Utilized GPS navigation system for efficient routing of deliveries.
• Adhered to company policies related to safe driving practices, including speed limits and defensive driving techniques.

• Provided excellent customer service when interacting with clients during package pickups and deliveries.
• Reported any accidents or incidents involving company vehicles immediately to management.
• Inspected goods prior to loading them onto trucks to ensure they were properly packaged and labeled correctly.
• Assisted with loading and unloading of freight at warehouses and distribution centers as required.
• Promptly responded to emergency calls for urgent deliveries within specified time frames.
• Utilized GPS navigation systems to locate addresses for pickup and delivery locations.
• Delivered items directly into customers' homes when necessary, providing additional customer service support.
• Created daily delivery routes to maximize efficiency while minimizing travel time.
• Responded promptly to customer inquiries regarding the status of their orders over the phone or via email.
• Followed all safety regulations while operating a motor vehicle on public roads.
• Adhered strictly to all applicable laws pertaining to operating a commercial vehicle.
• Ensured timely delivery of packages to customers in accordance with company standards.

• My duties include showing up on time, checking my appointments, setting daily goals, contacting potential members, tracking my stats, morning meetings with my boss, tours, checking accounts, etc.
• Promoted store credit card program by offering discounts for signing up.
• Generated leads through cold calling prospective clients or attending networking events.
• Assisted with the training of new sales associates.
• Developed pricing models that maximized profits while meeting customer expectations.
• Performed cashier duties when needed during peak times or shortages in personnel.
• Collaborated with other departments within the organization to ensure efficient workflow processes.
• Analyzed monthly sales reports to identify trends in customer buying habits.
• Developed and implemented strategies to increase customer loyalty and satisfaction.
• Developed strategies to increase sales and promote new products.
• Identified opportunities for process improvements within the sales department.
• Participated in regular staff meetings to discuss ideas for promotions or special events.
• Conducted weekly one-on-one meetings with sales associates to review performance goals.
• Provided customer service to ensure satisfaction.
• Resolved customer complaints in a timely manner while maintaining company standards of quality and service.
• Supervised a team of sales associates on daily tasks and operations.
• Identified opportunities for process improvement and recommended changes as needed.
• Provided excellent customer service by addressing customer inquiries in a timely manner.
• Greeted customers and provided product information.

• Created reports summarizing operational performance metrics for senior management review.
• Provided feedback on employee performance evaluations conducted by supervisors.
• Identified opportunities for process improvement initiatives within the branch.
• Conducted regular performance reviews for all employees in the branch.
• Performed regular audits of financial records in order to ensure accuracy.
• Established strong working relationships with external partners such as vendors and suppliers.
• Implemented internal control procedures to minimize risk exposure and maximize profitability.
• Developed strategies to increase customer satisfaction and loyalty.
• Ensured compliance with established policies, procedures and regulations governing banking operations.
• Facilitated weekly meetings with staff members to discuss progress on current initiatives.
• Assisted other branches when needed during peak periods or special projects.
• Analyzed data to identify trends related to products, services, customers and markets served by the branch.
• Coordinated promotional campaigns for new products or services in order to boost sales revenue.
• Resolved escalated customer complaints in a timely manner.
• Monitored financial performance of the branch on a monthly basis.
• Reviewed loan applications to ensure accuracy and compliance with regulations.
• Organized professional development programs for employees at all levels of the organization.
• Provided guidance and support to team members regarding problem resolution and customer service issues.
• Participated in community events to promote brand awareness.
• Maintained up-to-date knowledge of industry trends, competitive landscape and regulatory environment.
• Managed staff scheduling, hiring and training processes.
• Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
• Established and built customer relationships through targeted outreach and initiatives.
• Assigned duties to employees and examined work for accuracy, neatness and timeliness.
• Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
• Supported outside sales force in servicing and obtaining new business.
• Managed and inspired team members to perform to full potential, driving branch profitability.
• Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
• Disciplined employees to encourage compliance with company policies and procedures.
• Designed sales and service strategies to improve revenue and retention.
• Verified cash by balancing cash drawers and maintaining cash count records.
• Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
• Planned work schedules to maintain adequate staffing levels.
• Grew business banking relationships through proactive outreach.
• Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
• Maintained consistent growth in accounts and receivables by obtaining and retaining loan borrowers.
• Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
• Worked effectively in team environments to make the workplace more productive.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

• Experience with Microsoft, Excel, and Google.

• Proficient with Kronos.

• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Assisted with customer requests and answered questions to improve satisfaction.