Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dauna Jones

Jacksonville,FL

Summary

Results-driven professional with proven track record of exceeding sales targets and building strong client relationships. Strong background in marketing and business development, with keen eye for identifying new opportunities for growth. Skilled in strategic planning and execution, consistently delivering innovative solutions to drive revenue and increase market share. Adept at collaborating with cross-functional teams to achieve organizational objectives and drive business success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

PCA

Riverwood LLC
07.2024 - 01.2025

Ensured the well-being of elderly patients through attentive care in a nursing home.

  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Assisted patients with daily living activities, promoting independence and wellbeing.

Outbound Customer Service Representative

Solera
06.2022 - 03.2023
  • Coordinated customer appointments for vehicle servicing through outbound calls.
  • Delivered constructive suggestions to supervisor for improving outbound sales development processes.

Dietary Associate

UF Health Shands Hospital
03.2021 - 06.2022
  • Maintained cleanliness and organization in food preparation areas, adhering to strict sanitation standards and guidelines.
  • Contributed to cost-saving initiatives by analyzing food costs, reducing waste, and optimizing ingredient usage throughout menu planning processes.
  • Supported departmental goals for continuous improvement by actively participating in quality assurance initiatives, audits, and inspections.
  • Handled special event catering requests within the facility, coordinating menus with clients while adhering to budgetary constraints.

Education

High School Diploma -

First Coast High School
Jacksonville, FL

Skills

  • Active listening
  • Effective communication
  • Task prioritization
  • Professionalism
  • Customer service
  • Empathy
  • Troubleshooting
  • Claims handling
  • Conflict resolution

Certification

Food Handler Certification

PCA

Timeline

PCA

Riverwood LLC
07.2024 - 01.2025

Outbound Customer Service Representative

Solera
06.2022 - 03.2023

Dietary Associate

UF Health Shands Hospital
03.2021 - 06.2022

High School Diploma -

First Coast High School
Dauna Jones