Dava Malay
Boise,ID
Summary
I am an energetic, caring individual who wants to ensure everyone I may assist in my job will leave knowing I have provided the best experience possible. I want to make a valuable contribution to your business by having a great relationship with superiors and co-workers
Overview
16
16
years of professional experience
Work History
Dental Front Office Coordinator
Lamb Family Dental
08.2020 - Current
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service to create positive experiences and build patient trust.
- Managed patient billing processes for timely, accurate payments.
- Managed office bookkeeping with insurance billing and patient payments.
Dental Office Manager
Klure Dentsitry- Scott Dentisrty
05.2007 - 06.2020
- Supervised and led team of dental hygienists and support staff of 7
- Reviewed flash reports, prepared bank deposits and posted daily revenues to stay on top of administrative demands.
- Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Weiser High School
Weiser, IDSkills
- Professional, friendly demeanor
- Dependable and punctual
- Taking initiative to accomplish what needs to be done
- Multitasking
- Prioritizing
- Detail oriented
Timeline
Dental Front Office Coordinator
Lamb Family Dental
08.2020 - Current
Dental Office Manager
Klure Dentsitry- Scott Dentisrty
05.2007 - 06.2020
Weiser High School