Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Youth Counselor Supervisor
St. John's boys home
New York, NY
01.2024 - Current
Supervised youth group members to maintain organized and safe environment.
Helped clients develop social skills needed for successful interactions with peers.
Encouraged positive behaviors through reinforcement techniques such as praise or rewards.
Counseled individual youth and small groups on presenting needs and concerns.
Actively sought out innovative approaches to working with challenging youth populations.
Documented actions and incidents associated with youth program participants.
Provided crisis intervention services in emergency situations.
Maintained safe and therapeutic environment by monitoring, supervising and engaging youth in daily routines and programming.
Safety Monitor Supervisor
Help Usa
New York, NY
09.2022 - 01.2024
Conducted regular walkthroughs of the facility to ensure compliance with safety standards.
Responded immediately to all accidents or emergencies according to established protocols.
Created reports detailing findings from investigations into accidents or injuries occurring onsite.
Reviewed incident reports submitted by staff members and recommended preventive measures accordingly.
Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
Supervised safe handling, storage and disposal of hazardous materials.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Reviewed completed work to verify consistency, quality and conformance.
Coordinated employee schedules according to shift changes and availability.
Transportation Security Officer
Transportation Security Administration, TSA
New York, NY
10.2018 - 09.2022
Reviewed IDs and other paperwork to verify personal information and to check for fraudulent documents.
Utilized problem solving skills to deescalate difficult customer service encounters.
Searched individuals and baggage for weapons and other prohibited items.
Performed security screenings of passengers and their carry-on items to detect prohibited items.
Inspected baggage for explosives or other hazardous materials using advanced equipment.
Used x-ray scanners to check luggage and carry-on items for unauthorized materials.
Communicated effectively with team members while performing duties under pressure.
Assisted passengers with disabilities in walking through screening checkpoints.
Verified identification documents such as passports and driver's licenses prior to boarding aircrafts.
Conducted pat-downs, metal detector checks, and x-ray scans in a timely manner.
Safety Monitor
Help Usa
New York, NY
02.2013 - 09.2018
Enforced all safety regulations and reported any violations or potential hazards.
Conducted regular assessments of work areas for potential hazards such as chemical spills or broken equipment.
Monitored fire alarm system, emergency exits, and evacuation routes for proper functionality.
Conducted regular walkthroughs of the facility to ensure compliance with safety standards.
Performed daily inspection of equipment to identify any potential hazards or malfunctions.
Coordinated emergency response drills to evaluate effectiveness of existing protocols.
Monitored electronic surveillance systems, fire control systems and closed circuit security systems to keep eye on employee activities and behavior.