Dave Cosio
Atkinson,N.H.
Summary
Dynamic and strategic leader with over 30 years of experience in the technology sector, specializing in guiding startups and mid-sized companies within the cloud and managed services business. Expert in developing and managing strategic alliances, with a proven track record of fostering meaningful partnerships and driving go-to-market strategies. Strong leadership skills demonstrated in mentoring teams and building strong business relationships at all organizational levels.
Overview
6
6
years of professional experience
Work History
Executive Vice President of Customer Success
Proven Optics
Columbus, Ohio
07.2023 - Current
- Transformed customer success operations, focusing on strategic growth and customer engagement.
- Collaborated with team in interviewing and nomination of departmental managers process.
- Provided guidance on strategic decisions to ensure objectives are met.
- Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
- Facilitated executive level decision making when needed by providing timely analysis of data points.
- Drove revenue up by [Number]% by cultivating successful client relations.
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
- Collaborated with several top clients on various issues.
- Represented the organization at industry events, conferences or trade shows as required.
- Negotiated contracts with vendors, suppliers, customers and partners.
Senior Advisory Architect
ServiceNow
Santa Clara, California
01.2020 - 07.2023
- Provided strategic direction and executive-level consulting within the ServiceNow ecosystem.
- Advised Servicenow partners on how to be successful in the Servicenow ecosystem
- Contributed ideas towards the creation of reusable frameworks that could be applied across multiple projects.
- Evaluated emerging technology factors around cost comparison, portability or usability.
- Led cross-functional teams in Servicenow integration projects.
- Identified partner needs and advised to deliver partner success.
Lead Solution Architect & Cloud Strategist
Rackspace
San Antonio, Texas
11.2017 - 12.2019
- Developed cloud strategy and solutions, collaborating with sales teams for cloud solutions delivery.
Education
Associate of Science in Computer Information Systems -
Southern New Hampshire University
Skills
- Strategic Alliance Management
- Go-to-Market Strategy Development
- Leadership and Team Management
- Cloud Technology Expertise (AWS, Microsoft Azure)
- Executive-Level Communication and Presentation
- Multitasking and Organizational Skills
- Partnership Development
- Account Management
- Leadership Experience
- Channel Management
- Executive Leadership
- Cross-Functional Collaboration
- Leadership and People Development
- Board Reporting
Websites
Certifications Awards
- MVP Global Alliances and Channels Ecosystem
- VMware Sales Professional (VSP 5)
- ITIL Foundation
- Global MVP – ServiceNow President’s Award for Outstanding Performance (Unifi Communications)
Timeline
Executive Vice President of Customer Success
Proven Optics
07.2023 - Current
Senior Advisory Architect
ServiceNow
01.2020 - 07.2023
Lead Solution Architect & Cloud Strategist
Rackspace
11.2017 - 12.2019
Associate of Science in Computer Information Systems -
Southern New Hampshire University