Results-driven professional with expertise in customer service, financial transactions, and inventory management. Committed to enhancing customer experiences and driving operational efficiency in retail environments.
Overview
18
18
years of professional experience
Work History
Shop Manager
Yosemite Rivers Fly Shop
Oakhurst, California
03.2025 - Current
Managed daily operations of the fly shop to ensure smooth customer service.
Assisted customers with fishing gear selection and provided expert advice.
Handled cash register operations and balanced daily financial transactions.
Maintained store cleanliness and organized merchandise for better visibility.
Travel Consultant
Reel Rogue Travels
San Jose, California
06.2008 - 09.2020
Coordinated bookings for flights, hotels, and transportation services.
Created itineraries for customers, including flight bookings, car rentals and hotel reservations.
Searched and confirmed travel reservations for customers.
Researched destinations and provided detailed travel information.
Education
Bachelor of Arts - Journalism and Mass Communication
Arizona State University
Tempe, AZ
Skills
Customer service
Product knowledge
Financial transactions
Sales management
Inventory management
Store layout design
Client relationship management
Affiliations
Member of different Outdoor organizations.
Timeline
Shop Manager
Yosemite Rivers Fly Shop
03.2025 - Current
Travel Consultant
Reel Rogue Travels
06.2008 - 09.2020
Bachelor of Arts - Journalism and Mass Communication