Dave Havener III
Akron,OH
Summary
Proven Security Officer with a track record of enhancing safety and customer satisfaction at Ohio Security Systems Inc. Skilled in incident reporting and complex problem-solving, I excel in high-pressure environments, ensuring swift, effective responses to emergencies. Demonstrates exceptional report writing and customer service, contributing to a significant improvement in facility security and guest relations. I am very willing to learn to increase my skillset and make a career for myself
Overview
4
4
years of professional experience
Work History
Security Officer
Ohio Security Systems Inc
North Canton, OH
10.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Security Officer
Allied Universal Security Services
Hudson, OH
02.2022 - 10.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Houseman
Staybridge Suites Hotel
Stow, OH
07.2021 - 12.2021
- Disposed of trash and recyclables each day to avoid waste buildup.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.
- Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
- Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
Grocery Team Member
Marcs Grocery
Stow, OH
06.2020 - 05.2021
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Provided exceptional customer service, answering questions and helping customers locate items.
- Supported store management by performing additional tasks as needed, such as opening or closing procedures.
- Processed transactions quickly and accurately, maintaining a high level of professionalism at all times.
- Retrieved items for customers and verified prices.
Education
N/A
Stow-Munroe Falls High School
Stow, OH05.2021
Skills
- Report Writing
- Incident Reporting
- Complex Problem-Solving
- Willing to listen and learn new skills
- Customer service
Timeline
Security Officer
Ohio Security Systems Inc
10.2023 - Current
Security Officer
Allied Universal Security Services
02.2022 - 10.2023
Houseman
Staybridge Suites Hotel
07.2021 - 12.2021
Grocery Team Member
Marcs Grocery
06.2020 - 05.2021
N/A
Stow-Munroe Falls High School