Dave Kline
Lititz,PA
Summary
Dynamic and detail-oriented professional with extensive experience in customer service and meat packaging at Dutchway Farm Market. Proven ability to enhance customer satisfaction through exceptional service and efficient product handling. Skilled in knife handling and workplace safety, consistently maintaining high standards of quality and safety in fast-paced environments.
Overview
42
42
years of professional experience
Work History
Meat Department Clerk
Dutchway Farm Market
02.2025 - Current
- Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
- Wrapped, weighed and filled product with efficiency to manage high volume of customers.
- Followed proper safety, handling, and cross-contamination procedures.
- Maintained a clean and organized meat department workspace, ensuring product quality and safety for consumers.
- Handled customer concerns or complaints with professionalism and care, reinforcing a positive company image and cultivating long-term relationships.
- Collaborated with team members to efficiently complete daily tasks, improving overall department productivity.
- Responded quickly to out-of-stock situations by replenishing supplies or identifying suitable alternatives for customers.
- Enhanced customer satisfaction by providing exceptional service and assistance in the meat department.
- Unloaded merchandise and stocked cases with new merchandise.
Security Officer
Landis Homes Retirement Community
01.2020 - 05.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Inventory Manager
Petsmart
05.2017 - 10.2018
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Participated in regular cycle counts to confirm accuracy of inventory records.
Clerk/Supervisor
Lancaster Post Office
12.1983 - 08.2017
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Education
High School Diploma -
Columbia High School
Columbia, PA06-1978
Skills
- Customer service
- Knife handling
- Workplace safety
- Safety awareness
- Merchandise stocking
- Facility cleaning
- Maintaining freshness
- Slicer operation
- Food handling procedures
- Meat packaging
Timeline
Meat Department Clerk
Dutchway Farm Market
02.2025 - Current
Security Officer
Landis Homes Retirement Community
01.2020 - 05.2023
Inventory Manager
Petsmart
05.2017 - 10.2018
Clerk/Supervisor
Lancaster Post Office
12.1983 - 08.2017
High School Diploma -
Columbia High School
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