Dave McLean

• Maintained vehicle selection, pricing and specials on website and social media.
• Leveraged CRM database to drive customer contacts, appointments and sales.
• Developed and executed strategies to improve new vehicle sales.
• Completed extensive product line training to increase sales and render improved services to customers.
• Mentored employees to help achieve sales and CSI objectives.

• Kept apprised of emerging trends and provided informative customer service to assist in product selection.
• Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.

• Defined goals and objectives to generate more sales.
• Followed up with existing customers to generate new prospective buyers through referrals.
• Encouraged team members to meet and exceed objectives by setting goals, tracking performance daily and implementing improvement strategies.
• General Sales Manager duties. Managed an inventory of 250 cars and a sales team of 9 sales professionals.
• Closed deals on a daily basis.

• Learned about product's technical specifications and accurately explained specifications to customers.
• Demonstrated products to customers, discussed features and benefits and overcame objections to capture sales.
• Became Certified CJDR and Chevrolet.
• Sold cars with great follow up and no heat.

• Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
• Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
• Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
• Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
• Implemented professional sales presentations to creatively communicate product quality and market comparisons.
• Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
• Followed up after sales to assess satisfaction and identify ongoing requirements.

General Sales Manager duties.

Managed 250 cars and 9 sales people.

• Developed and implemented sales strategies to increase market share.
• Identified and developed new markets for products or services.
• Established relationships with key clients, while maintaining existing customer base.
• Created and presented monthly reports to management on sales performance.