DAVE WYNN
Douglasville,USA
Summary
Pursuing high-level operations manager or director of operations/sales role within innovative, growth-oriented organization that fosters professional development and embraces challenges.
Overview
1
1
Certification
11
11
years of professional experience
Work History
General Manager
BMS CAT of Georgia, Atlanta, Georgia
Atlanta, Georgia
01.2023 - 01.2025
- Manage all water and mold remediation projects from start to completion. I write estimate for the project and get authorization for the customer or insurance company prior to starting the project. I work to get all necessary contracts signed for reconstruction and Mold remediation projects both residential and commercial. Create a digital inventory file of all contents packed out of home or business. Coordinate schedule with contractors and homeowners to ensure all areas of concern have been addressed in a prompt and courteous manner. Weekly meetings for construction status, mitigation file review, AR meetings, marketing, and national accounts. I have sold several jobs that range from $500k to $2.4 Million. Worked in two deep marketing with local commercial account managers. Oversee all day-to-day operations of the branch. Weekly sales and production meeting. Oversaw location sales in 2023 of $35 million and in 2024 of $19 million. Personal annual sales ranging from $2.8 million to $9.7 million. Personal sales are normally 1/3 of branch sales over the last 4 years while serving as project and senior project coordinator. Monthly sales review and P&L review for the branch.
Senior Project Coordinator
BMS CAT
Atlanta, GA
02.2019 - 08.2023
Project Manager
RCM Restoration Services Fayetteville, Georgia
Fayetteville, Georgia
01.2017 - 01.2019
- Manage all day-to-day operations for the company mitigation department. Manage all water and mold remediation projects from start to completion. In most cases I had to write estimates for the project and get authorization for the customer or insurance company prior to starting the project. I work to get all necessary contracts signed for reconstruction and Mold remediation projects both residential and commercial. Work closely with reconstruction contractors to ensure all jobs are completed in a timely manner. Review and approve all documents required for each loss. Schedule daily activities as well as maintain monthly on-call rotation schedule. Prepare and approve Xactimate estimates for Mitigation, Remediation and Asbestos Abatement written by my staff. Work closely with the adjuster as well as the homeowner to ensure all areas of concern have been addressed in a prompt and courteous manner. Enter all assignment notes and site work into mobile APP and MICA for all program clients. Monthly training and development for my staff on various work-related issues. Training is conducted to ensure all guidelines are met for company and program job standards. Travel to hurricane damaged areas to work and help those effected. Storms workers in recent year’s hurricanes Lee, Sandy, Harvey, Irma, Florence, and Michael.
Mitigation Unit Manager
Trion Emergency Restoration, Gainesville, Georgia
Gainesville, Georgia
01.2016 - 01.2017
- Manage water and mold remediation projects from start to completion. Schedule daily activities as well as maintain monthly on-call schedule. Prepare Xactimate estimates for Mitigation, Remediation and Reconstruction. Work closely with the adjuster and well as the homeowner to ensure all areas of concern have been addressed in a prompt and courteous manner. Enter all assignment notes and site work into mobile APP. Sign contract for reconstruction and Mold remediation. Assisting homeowners in selection flooring and painting colors for reconstruction.
Operations Manager
Only Contents, Tucker, Georgia
Tucker, Georgia
01.2014 - 01.2016
- Management of all day-to-day operations of the facility. Supervise projects from beginning to end. Pack out contents, clean of each job that requires cleaning, and then content is vaulted for storage and pack back when construction is completed. Coordinate project with homeowners, Mitigation Company, and construction contractor. Upload information into server daily on each job upon completion of pack out or pack back. Input notes into system by any conversation or email with homeowner, contractor, mitigation companies and insurance adjusters. Create a digital inventory file of all contents packed out of home or business. Coordinate schedule with contractors and homeowners to get contents packed back in a timely manner after job completion. Review of all job books prior to estimating. Work with adjuster to get all information needed to expedite payment to assist homeowner during time of need. Hiring, firing, training and development, 90 day and annual staff reviews. Daily scheduling for office and warehouse staff. Daily operational logistics for all pack outs, pack backs, contents cleaning, refinishing and repairs.
Education
Business Administration
STRAYER UNIVERSITY
Woodbridge, Virginia01.1998
Business Administration
UNIVERSITY OF GEORGIA
Athens, Georgia01.1993
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Certification
- Commercial Drying Specialist Certified (CDS)
- FEMA NIMS IS 100, 200, 700 and 800
- Water Damage Restoration Technician Certified (WTR)
- Advanced Structural Drying Technician Certified (ASD)
- Fire and Smoke Restoration Technician Certified (FSRT)
- Odor and Deodorization Technician Certified (OCT)
SUMMARY OF OPERATIONS MANAGEMENT EXPERIENCE
I have developed and refined my skills in many areas including management, operations, analysis of profit and loss statements, strategic planning, staff developmental training and supervision, recruitment, project management, sales, marketing, follow up, organization, office administration, human resources, information gathering, quality assurance, and customer relations. I have a proven record ensuring the highest levels of operational profitability and efficiency. I have transferable skills from years of experience dealing with managing people, operating budget, working best in a fast-paced environment, meeting deadlines, conflict resolution, inventory control, data processing and problem solving; as well as my ability to manage 40-50 plus employees at a time in multiple locations.
SUMMARY OF QUALIFICATIONS
- - Has 20 years of diversified experience in Restoration & Construction Industry
- - Hard-working, driven, and dedicated, while highly experienced in all aspects of the management process and proven in seeing that all organizational and project goals are accomplished and exceeded.
- - A proven track record ensuring the highest levels of operational profitability and efficiency.
- - Results-oriented, with an ability to see any assignment from conception to successful completion.
- - Excellent organizational, communication (oral and written), and people management skills.
- - Works well with all levels of management from President to Merchandise Managers, co-workers, and the public
- - Thrives in a busy, fast-paced working environment and well as office setting.
- - Ability to multi-task working several projects at once and still meets deadlines.
- - I keep all my IICRC Certifications current
Timeline
General Manager
BMS CAT of Georgia, Atlanta, Georgia
01.2023 - 01.2025
Senior Project Coordinator
BMS CAT
02.2019 - 08.2023
Project Manager
RCM Restoration Services Fayetteville, Georgia
01.2017 - 01.2019
Mitigation Unit Manager
Trion Emergency Restoration, Gainesville, Georgia
01.2016 - 01.2017
Operations Manager
Only Contents, Tucker, Georgia
01.2014 - 01.2016
Business Administration
UNIVERSITY OF GEORGIA
Business Administration
STRAYER UNIVERSITY