Davean Roman
Bronx,NY
Summary
Compassionate and reliable professional with experience in customer service, youth mentorship, and administrative support. Skilled in Microsoft Office, database entry, and maintaining organized records. Recognized for my love and passion for the world of sports, in addition to my strong writing skills, interpersonal skills, attention to detail, and ability to handle sensitive information with professionalism. Seeking to transition into the sports media field after completing my college education.
Overview
5
5
years of professional experience
Work History
Sales Associate
T.J. Maxx
New York, New York
10.2022 - Current
- Delivered high-quality service to a diverse customer base, managing over 50 daily interactions.
- Balanced daily cash registers, averaging $5,000, with 100% accuracy.
- Supported online order processing, merchandise returns, and inventory restocking.
- Achieved store recognition for consistently exceeding customer engagement goals.
- Trained new team members in POS and customer care, building stronger team efficiency.
Youth Counselor (SYEP)
A House on Beekman
New York, New York
07.2022 - 08.2022
- Supervised and mentored children ages 3–15 through educational and recreational programs.
- Organized group field trips, ensuring safe and enjoyable experiences for all participants.
- Designed activities that promoted literacy, social development, and teamwork.
- Collaborated with staff to maintain clean, safe, and welcoming environments.
Youth Counselor (SYEP)
Tennis World
New York, New York
07.2021 - 08.2021
- Contacted over 50 optical offices across NYC to introduce a new treatment, strengthening communication skills.
- Built Excel spreadsheets to track provider data, including names, addresses, and emails.
- Assisted in youth tennis programming while balancing project responsibilities.
- Developed adaptability by working in both in-person and hybrid formats during the pandemic.
Education
Bachelor of Arts - Journalism/Media Studies
Brooklyn College
Brooklyn, NY05-2027
Associate of Arts - Liberal Arts And Sciences
Stella & Charles Guttman Community College
New York, NY05-2024
High School Diploma -
Central Park East High School
New York, NY06-2022
Skills
- Technical: Microsoft Office Suite, Excel Data Management, POS Systems, Research Skills,
- Professional strengths: empathy, professionalism, communication, adaptability, team collaboration, sports writing/write stories, social media engagement
- Customer service: patient communication, problem-solving, conflict resolution
Education and Training
other,other,other
References
References available upon request.
Timeline
Sales Associate
T.J. Maxx
10.2022 - Current
Youth Counselor (SYEP)
A House on Beekman
07.2022 - 08.2022
Youth Counselor (SYEP)
Tennis World
07.2021 - 08.2021
Bachelor of Arts - Journalism/Media Studies
Brooklyn College
Associate of Arts - Liberal Arts And Sciences
Stella & Charles Guttman Community College
High School Diploma -
Central Park East High School