Dave Joel SIMBAKIRA DUSHIME
Germantown,MD
Summary
Compassionate Direct Support Professional skilled in client documentation and crisis management. Proven ability to enhance client experiences through effective communication and personalized support strategies, ready to contribute to improved client outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Community Options Inc
Rockville, MD
01.2024 - Current
- Facilitated training sessions for new staff on best practices in client engagement and care protocols.
- Collaborated with multidisciplinary teams to coordinate services, ensuring comprehensive support for each client.
- Promoted social integration by organizing group activities that encouraged participation and interaction among clients.
Direct Support Professional
The Difference 2-17
Mount Airy, MD
02.2025 - 01.2026
- Assisted individuals with daily living activities, promoting independence and improving quality of life.
- Developed and implemented personalized support plans tailored to individual needs and preferences.
- Facilitated communication between clients and families, enhancing understanding and involvement in care processes.
- Monitored client progress, documenting behavioral changes and reporting concerns to the supervisory team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
Service Valet
Five Star Parking
Silver Spring, MD
11.2024 - 06.2025
- Provided exceptional customer service by greeting and assisting guests promptly.
- Operated valet parking systems to ensure efficient vehicle retrieval and storage.
- Maintained cleanliness and organization of parking areas to enhance guest experience.
- Collaborated with team members to streamline vehicle processing during peak hours.
Food Runner
Woodmont Country Club Inc
Rockville, MD
03.2024 - 11.2024
- Delivered food promptly to tables, ensuring excellent service and guest satisfaction.
- Collaborated with kitchen staff to maintain efficient food preparation and delivery processes.
- Assisted in setting up dining areas, enhancing overall restaurant ambiance for patrons.
- Monitored inventory levels of food and supplies, communicating needs to management effectively.
- Maintained cleanliness of service areas, adhering to health and safety regulations consistently.
Cashier
Harris Teeter
Rockville, MD
04.2023 - 01.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided excellent service.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Collaborated with team members to ensure smooth operations during peak hours.
Education
Associate - Business Studies
Montgomery College
Rockville, MD08-2026
High School Diploma -
Walter Johnson High School
Bethesda, MD07-2024
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Decision-making support
- Client documentation
- Crisis management
- Recreational activities
- Problem-solving
- Daily living support
- Multitasking and organization
- HIPAA compliance
- Strong work ethic
- Vehicle handling expertise
- Reliability and punctuality
- Clean driving record
- Quick learner
- Customer service
- Patience and empathy
- Work ethic and integrity
- Customer assistance
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 10 staff members.
- Achieved engagement from clients throughouly and effectively
Certification
- CPR -
- CMT - Certified Medical Technician
Languages
French
Native or Bilingual
English
Native or Bilingual
Swahili
Native or Bilingual
Spanish
Elementary
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Documenting and sharing travel experiences
- Fashion and Style
- Mindfulness Practices
Timeline
Direct Support Professional
The Difference 2-17
02.2025 - 01.2026
Service Valet
Five Star Parking
11.2024 - 06.2025
Food Runner
Woodmont Country Club Inc
03.2024 - 11.2024
Direct Support Professional
Community Options Inc
01.2024 - Current
Cashier
Harris Teeter
04.2023 - 01.2024
Associate - Business Studies
Montgomery College
High School Diploma -
Walter Johnson High School