Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Work Availability
Quote
Timeline
Hi, I’m

Davekaran Sharma

Aurora,IL
Davekaran Sharma

Summary

Results-driven online marketing bringing progressive background in all kinds of business environments. Natural leader with exceptional skills in customer relations, administration and scheduling. Manages competing priorities with organized and resourceful approaches.



Natural leader with record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction.

Overview

13
years of professional experience

Work History

Indian Garden Chicago
Chicago, Illinois

Restaurant Marketer / Manager
03.2018 - Current

Job overview

  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained and supervised staff.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Purchased adequate quantities of food, beverages, equipment and supplies.
  • Worked to build relationships with customers and built potential for additional sales.
  • Listened to clients and introduced solutions to satisfy business and personal needs.
  • Logged reports, expenses, receipts and sales documents into digital database.
  • Expanded brand and marketing strategies by planning strategic events.

Self Employed
Chicago, IL

Social Media Marketing / Sales
03.2014 - Current

Job overview

  • Collaborated with sales, product management and web development teams to create specific marketing campaigns across multiple platforms.
  • Increased user base by promoting brand awareness and launching key marketing efforts.
  • Trafficked advertisements to target audience using specific algorithms for focused exposure.
  • Maintained current social media trends through attending professional conferences and webinars.
  • Created customized marketing materials to increase product awareness.
  • Created content strategies for digital media.
  • Managed catering teams with thousands of clients and 50 + staff members.
  • Finding new clients

Education

College Of Dupage
Glen Ellyn, IL

Bachelor of Arts from Business Administration
05.2025

University Overview

Skills

  • Marketing Analytics
  • Sales and Marketing Methods
  • Presenting Solutions
  • Client Representation
  • Overseeing Employees
  • Customer Retention
  • Digital Sales
  • Anticipating Problems
  • Marketing and Advertising
  • Goal Attainment
  • Teamwork and Collaboration
  • Persuasive Negotiations
  • Customer Service
  • Decision Making
  • Team building

Accomplishments

Accomplishments
  • Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
  • Supervised team of 50 staff members.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.

Languages

Hindi
English
Native or Bilingual
Availability
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Quote

There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin

Timeline

Restaurant Marketer / Manager
Indian Garden Chicago
03.2018 - Current
Social Media Marketing / Sales
Self Employed
03.2014 - Current
College Of Dupage
Bachelor of Arts from Business Administration

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Davekaran Sharma