Davena Pennington
Portsmouth,Ohio
Summary
Dynamic professional with proven expertise in customer and client relations, and a strong background in database entry, honed through roles at Temple Tots Preschool and other organizations. Excelled in creating secure, welcoming environments and improving office workflows. Skilled in fostering professional relationships and managing sensitive information, demonstrating exceptional organizational and interpersonal abilities.
Overview
2012
2012
years of professional experience
Work History
Administrative Assistant
Temple Tots Preschool
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Assisted coworkers and staff members with special tasks on daily basis.
Front Desk Receptionist
CAO Headstart
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Completed all tasks in compliance with company policies and procedures.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Greeted visitors warmly, creating positive first impression of organization.
- Organized and maintained files and records to ensure up-to-date documentation.
- Provided basic technical support for front office equipment, minimizing downtime.
Teachers Assistant
08.2005 - 09.2011
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Worked with lead teacher to monitor class schedule and take attendance.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Maintained safety and security by overseeing students in recess environments.
- Reviewed lesson material with students individually or in small groups.
- Assisted lead teachers with lesson plan creation and materials development .
Education
Early Childhood Care And Education
Shawnee State University
Portsmouth, OHPortsmouth High School
Portsmouth, OH1976
Skills
- Customer and client relations
- Filing
- Database entry
- Filing and data archiving
- Mail handling
- Attendance record management
- Supervising staff
- School records management
- Phone call answering
Timeline
Teachers Assistant
08.2005 - 09.2011
Administrative Assistant
Temple Tots Preschool
Front Desk Receptionist
CAO Headstart
Early Childhood Care And Education
Shawnee State University
Portsmouth High School
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