Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daveon Bamgbaiye

Chicago,IL

Summary

Adept at team management and maintaining sanitation standards, I significantly enhanced facility cleanliness and customer satisfaction at Chicago Park District Diversey Storehouse. Skilled in chemical handling and clear communication, I excel in creating respectful work environments and resolving high-stress situations, leading to increased loyalty and repeat business. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

DTLR
02.2023 - 08.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.


Janitor

Realty & Mortgage
06.2022 - 08.2023
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.

Janitorial Lead

Chicago Park District Diversey Storehouse
09.2023 - 07.2024
  • Improved facility cleanliness by developing and implementing effective janitorial procedures.
  • Increased customer satisfaction with consistently thorough attention to detail in all assigned areas.


Education

No Degree - Sports Management

Judson University
Elgin, IL
05.2027

High School Diploma -

Englewood Stem High School
Chicago, IL
05.2023

Skills

  • Cleaning Expertise
  • Chemical Handling
  • Restroom cleaning
  • Sanitation Standards
  • Waste Management
  • Window Washing
  • Pressure Washing
  • Team Management
  • Clear Communication

Timeline

Janitorial Lead

Chicago Park District Diversey Storehouse
09.2023 - 07.2024

Customer Service Representative

DTLR
02.2023 - 08.2023

Janitor

Realty & Mortgage
06.2022 - 08.2023

No Degree - Sports Management

Judson University

High School Diploma -

Englewood Stem High School
Daveon Bamgbaiye