Davia Ellis
Charlotte,NC
Summary
Dynamic and results-driven professional with experience at Amazon, excelling in package handling and deadline adherence. Proven ability to foster teamwork and collaboration, enhancing operational efficiency. Recognized for problem-solving skills and maintaining high customer satisfaction, contributing to a positive work environment while managing heavy lifting and order processing tasks.
Overview
3
3
years of professional experience
Work History
Delivery Associate
Amazon
Charlotte NC
08.2025 - Current
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
- Assisted with warehouse operations, including inventory management and order fulfillment tasks as needed.
- Kept detailed records of completed or in-progress deliveries using hand-held devices.
Care Giving
Visiting Angels
Charlotte NC
07.2025 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Style Consultant/ Sales Associate
Target
Charlotte, NC
07.2024 - 06.2025
- Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
- Increased customer satisfaction by providing personalized style consultations and recommendations.
- Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.
- Handled high-pressure situations with tact and professionalism, effectively addressing customer concerns to maintain positive relationships.
- Offered expert guidance on color theory and coordination, helping customers create cohesive looks that flattered their unique features.
- Promoted ongoing sales, promotions and upcoming events, boosting sales Number%.
Prospect Service Agent
American Airlines (prospect)
Charlotte, NC
01.2024 - 07.2024
- Demonstrated adaptability by quickly learning new systems, tools, and procedures as needed for optimal performance.
- Utilized strong communication skills to effectively address customer concerns and provide solutions that met their needs.
- Assisted clients with transporting clients to their next flight or destination in a timely manner
- Assisted with disabled, wheelchair bound, Visually/hearing impaired clients to their next flight
Crew Trainer
McDonald’s
Charlotte, NC
07.2022 - 12.2023
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
FOH Team Member
Chick-fil-A
Charlotte, NC
11.2022 - 06.2023
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
Education
Cognitive Psychology/ Computer Science
Central Piedmont Community College
Charlotte, NC05.2026
Real Estate
Hopewell High School
Charlotte, NC05.2025
Skills
- Loading and unloading
- Package handling
- Deadline adherence
- Teamwork and collaboration
- Time management skills
- Heavy lifting
- Order picking and processing
- Shipping and packaging
- Customer service
- Excellent people skills
- Client service
- Sales expertise
Timeline
Delivery Associate
Amazon
08.2025 - Current
Care Giving
Visiting Angels
07.2025 - Current
Style Consultant/ Sales Associate
Target
07.2024 - 06.2025
Prospect Service Agent
American Airlines (prospect)
01.2024 - 07.2024
FOH Team Member
Chick-fil-A
11.2022 - 06.2023
Crew Trainer
McDonald’s
07.2022 - 12.2023
Cognitive Psychology/ Computer Science
Central Piedmont Community College
Real Estate
Hopewell High School