Highly experienced critical care registered nurse with over 10 years of expertise in neuro, surgical, surgical trauma, medical, and cardiac ICU. Leveraging extensive upper management skills gained from a previous career in diamontology/gemology to bring a unique perspective to patient care. Recognized for providing culturally competent care, excelling in delivering thorough, precise, and accurate client service while maintaining an exceptional bedside manner. Experienced with staff management, conflict resolution, and operational oversight. Utilizes effective communication and leadership skills to maintain smooth facility operations. Knowledge of regulatory compliance and team coordination to ensure safe and efficient working environment.