Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and team leadership, strategic planning, and operational management.
Overview
5
5
years of professional experience
Work History
Manager
Big Bear Bistro
05.2022 - 08.2024
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Maximized performance by monitoring daily activities and mentoring team members.
Sales Associate
Rocky Mountain Chocolate Factory Inc.
12.2022 - 02.2024
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
Vail Style
05.2022 - 09.2022
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Ice Cream Specialist
Ben And Jerrys Ice Creams
05.2019 - 09.2021
Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
Operated cash register, taking payments and issuing customer receipts.
Reduced inventory waste by monitoring stock levels closely and rotating perishable items effectively.