Overview
Work History
Education
Skills
Timeline
Generic

Davianna Summerall

Jackson,MS

Overview

5
5
years of professional experience

Work History

Benefits Specialist I

PSG-MDES
Jackson, MS
10.2023 - Current
  • Maintain accuracy and integrity of employee records
  • Assist with internal and external multitasking skills
  • Conduct status investigations to determine the proper status of businesses
  • Close employer accounts that is not liable with MDES
  • Provide assistance to customers

Auto Care Service Writer

Walmart
Byram, MS
12.2022 - 10.2023
  • Deliver fast, friendly, and knowledgeable service for routine questions and service complaints.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
  • Addressed inquiries, resolved customer issues, and managed customer relations.
  • Consulted with customers regarding their needs, and addressed their concerns.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.

PCA

First Choice Home CareInc
Yazoo , MS
10.2021 - 11.2022
  • Performs direct patient care duties as assigned under the direction of licensed nursing personnel.
  • Assists in the performance of procedures for the patient population served in a manner that is consistent with established policies and procedures.
  • Provides for patient safety.
  • Participates in ongoing educational activities.
  • Completes assigned goals.

Cashier

Taco Bell Restaurant
Jackson, MS
09.2020 - 09.2021
  • Greet guests, and provide a memorable experience.
  • When necessary, resolve guest issues.
  • Offered customers carry-out service at completion of transaction.
  • Collected payments and provided accurate change.
  • Taking orders and preparing food.

Cashier

McDonald's Restaurant
Jackson , MS
07.2019 - 08.2020
  • Greet customers with a smile and ensure they have a positive experience in our restaurant.
  • Take accurate food orders and prepare all menu items to the highest standard.
  • Partner with other crew members and managers to meet sales targets and achieve business objectives.
  • Maintain the cleanliness and organization of the restaurant, including the dining area, kitchen, and storage areas.
  • Ensure that all equipment and supplies are well-stocked and in good working order

Education

High School Diploma -

Wingfield High School
Jackson MS
06-2022

Skills

  • Benefits administration
  • Payroll processing
  • Employee records management
  • Compliance monitoring
  • Status reporting
  • Customer relationship management
  • Effective communication
  • Time management
  • Documentation and reporting
  • Problem-solving abilities
  • Organizational skills
  • Leadership skills
  • Communication skills

Timeline

Benefits Specialist I

PSG-MDES
10.2023 - Current

Auto Care Service Writer

Walmart
12.2022 - 10.2023

PCA

First Choice Home CareInc
10.2021 - 11.2022

Cashier

Taco Bell Restaurant
09.2020 - 09.2021

Cashier

McDonald's Restaurant
07.2019 - 08.2020

High School Diploma -

Wingfield High School

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Davianna Summerall