Davianna Summerall
Jackson,MS
Overview
5
5
years of professional experience
Work History
Benefits Specialist I
PSG-MDES
Jackson, MS
10.2023 - Current
- Maintain accuracy and integrity of employee records
- Assist with internal and external multitasking skills
- Conduct status investigations to determine the proper status of businesses
- Close employer accounts that is not liable with MDES
- Provide assistance to customers
Auto Care Service Writer
Walmart
Byram, MS
12.2022 - 10.2023
- Deliver fast, friendly, and knowledgeable service for routine questions and service complaints.
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
- Addressed inquiries, resolved customer issues, and managed customer relations.
- Consulted with customers regarding their needs, and addressed their concerns.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
PCA
First Choice Home CareInc
Yazoo , MS
10.2021 - 11.2022
- Performs direct patient care duties as assigned under the direction of licensed nursing personnel.
- Assists in the performance of procedures for the patient population served in a manner that is consistent with established policies and procedures.
- Provides for patient safety.
- Participates in ongoing educational activities.
- Completes assigned goals.
Cashier
Taco Bell Restaurant
Jackson, MS
09.2020 - 09.2021
- Greet guests, and provide a memorable experience.
- When necessary, resolve guest issues.
- Offered customers carry-out service at completion of transaction.
- Collected payments and provided accurate change.
- Taking orders and preparing food.
Cashier
McDonald's Restaurant
Jackson , MS
07.2019 - 08.2020
- Greet customers with a smile and ensure they have a positive experience in our restaurant.
- Take accurate food orders and prepare all menu items to the highest standard.
- Partner with other crew members and managers to meet sales targets and achieve business objectives.
- Maintain the cleanliness and organization of the restaurant, including the dining area, kitchen, and storage areas.
- Ensure that all equipment and supplies are well-stocked and in good working order
Education
High School Diploma -
Wingfield High School
Jackson MS06-2022
Skills
- Benefits administration
- Payroll processing
- Employee records management
- Compliance monitoring
- Status reporting
- Customer relationship management
- Effective communication
- Time management
- Documentation and reporting
- Problem-solving abilities
- Organizational skills
- Leadership skills
- Communication skills
Timeline
Benefits Specialist I
PSG-MDES
10.2023 - Current
Auto Care Service Writer
Walmart
12.2022 - 10.2023
PCA
First Choice Home CareInc
10.2021 - 11.2022
Cashier
Taco Bell Restaurant
09.2020 - 09.2021
Cashier
McDonald's Restaurant
07.2019 - 08.2020
High School Diploma -
Wingfield High School