David Akinbolu
Rochester,MN
Summary
Detail-oriented professional with a strong commitment to enhancing guest experiences and resolving issues to boost customer satisfaction. Skilled in maintaining up-to-date knowledge of company practices and providing seamless reception services in fast-paced environments. Polished and composed in handling high-stress situations, consistently applying appropriate and effective solutions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Assistant
Mayo Clinic, Rochester, MN; St. Mary's Hospital Campus
Rochester, MN
09.2022 - Current
- Supported patients with activities such as bathing, dressing, grooming, and mobility to ensure comfort and dignity.
- Regularly checked and recorded patients' vital signs, including temperature, blood pressure, and heart rate, and reported any abnormalities to the nursing staff.
- Provided thorough hygiene care, including bed baths, oral care, and assistance with toileting, to maintain patient well-being.
- Worked closely with nurses, doctors, and other healthcare professionals to develop and implement individualized patient care plans.
- Maintained a clean and safe environment by regularly sanitizing patient rooms, equipment, and common areas, following infection control protocols.
- Assisted patients with mobility and transfers, using proper techniques and equipment to prevent injuries.
Patient Care Assistant
Excellent Care Services
Rochester, MN
07.2020 - Current
- Provided basic house cleaning to ensure client safety and comfort.
- Planned, prepared, and served meals tailored to patients’ dietary needs.
- Assisted clients with medication reminders and ensured timely administration.
- Gathered, tracked, and charted patient data for accurate medical records.
- Ordered, organized, and maintained essential supplies to ensure a well-stocked environment.
Guest Service Associate
Target
Rochester, MN
11.2019 - 07.2023
- Welcomed and assisted visitors and customers, providing directions and information to enhance their experience.
- Collaborated with customers, management, and the sales team to understand needs and offer tailored recommendations.
- Followed up on resolved issues to ensure high standards of customer service were maintained.
- Delivered excellent customer service by responding to inquiries and making customized recommendations.
- Worked closely with coworkers to improve customer service and achieve team goals, leading to high client satisfaction rates.
Education
High School Diploma -
Century High School
Rochester, MN05-2021
Bachelor of Science -
Metropolitan State University
Saint Paul, MNSome College (No Degree) -
University of Wisconsin-Milwaukee
Milwaukee, WISkills
- Customer Service
- Teamwork
- Communication Skills
- Leadership Skills
- Microsoft Office
- Ability to Work in a Team
- Hardworking
- Highly Organized
- Computer Skills
- Ability to Multitask
Certification
- American Heart Association Basic Life Support (CPR and AED), Mayo Clinic
References
References available upon request.
Timeline
Patient Care Assistant
Mayo Clinic, Rochester, MN; St. Mary's Hospital Campus
09.2022 - Current
Patient Care Assistant
Excellent Care Services
07.2020 - Current
Guest Service Associate
Target
11.2019 - 07.2023
High School Diploma -
Century High School
Bachelor of Science -
Metropolitan State University
Some College (No Degree) -
University of Wisconsin-Milwaukee
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