David Allen
Food Lion
Chesapeake,VA
Summary
Dynamic team player with proven expertise in team leadership, customer service, and time management. Successfully implemented process improvements to enhance operational efficiency and optimize inventory control. I am looking to obtain a position as team player where I can utilize my management skills and experience in a challenging environment to achieve company goals and deliver the highest quality customer care.
Work History
Night Manager
- Supervised night operations to ensure compliance with company policies and safety standards.
- Conducted nightly audits of cash registers to maintain accuracy and accountability.
- Trained and mentored staff on customer service best practices and operational procedures.
- Implemented process improvements that enhanced workflow efficiency during nighttime shifts.
- Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
- Maintained accurate delivery, sales and inventory records for good stock management.
Service Manager
- Sales: Gross profit maximization
- Performance tracking
- Inventory control
- Safety compliance and coaching
- Opening and closing the store
- Cash handling
- Commercial auto integration
- Tekmetric and Mitchell software
- Supervised daily operations to ensure optimal service delivery and customer satisfaction.
- Met with customers to discuss service needs and offer available solutions.
Delivery Driver
- Operated delivery vehicles to various locations to transport fresh produce efficiently and safely.
- Managed route planning to ensure strict timely deliveries and reduce fuel costs.
- Communicated with dispatch to provide updates on delivery status and address issues promptly.
- Maintained vehicle cleanliness and functionality through regular inspections and minor repairs.
Produce Manager
- Oversaw daily operations of produce department, ensuring compliance with safety standards.
- Planogram and price changes
- Trained team members on best practices for produce handling and customer service.
- Implemented efficient stocking procedures to enhance customer shopping experience.
- Collaborated with store leadership to develop promotional strategies for fresh produce.
- Trained and supervised produce staff for optimal performance and adherence to company policies.
- Managing employee schedules
Fiber Optic Technician
- Installed and spliced fiber optic cables to ensure optimal network performance involving shooting codes of grounding and drilling holes through the floors.
- Troubleshoot coaxial cables and adjust splitters to balances
- Installing satellite dishes inclinometers and roll installs
- Conducted testing and troubleshooting of fiber optic systems to identify and resolve issues.
- Maintained accurate documentation of installation procedures and system configurations.
- Collaborated with team members to execute project timelines efficiently.
Education
High School Diploma
ServSafe
Phone Data And Fiber Optics
Skills
Inventory monitoring
Cashflow management
Revenue optimization
Product merchandising
Cash flow planning
People management
Schedule oversight
Time management
Exceptional oral and written communication
Excellent Customer Service
Conflict resolution
Delegation proficiency
Interpersonal relations
Positive attitude
Interests
Music Recording
DJ Mixing
Party Entertainment
Playing Various Musical Instruments
Thrifting and Resell
Timeline
Night Manager
Food Lion
2024 - 2026Read More
Service Manager
NTB-National Tire & Battery
2022 - 2024Read More
Delivery Driver
Produce Source Partners
2021 - 2022Read More
Produce Manager
Food Lion
2018 - 2021Read More
Fiber Optic Technician
Verizon
2017 - 2018Read More
Green Run High School
High School Diploma
Read More
Food Lion
ServSafe
Read More
Verizon
Phone Data And Fiber Optics
Read More