Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

David Anderson

Rancho Cucamonga,CA

Summary

Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

4
4
years of professional experience

Work History

Operations Manager

FedEx:Ground
Bloomington, CA
07.2019 - Current
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Devised processes to boost long-term business success and increase profit levels.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
  • Reviewed shift reports to understand current numbers and trends.
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
  • Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
  • Investigated and resolved departmental non-conformances.
  • Formulated processes to improve assistance to support groups, resulting in reduction of downtime and financial loss.
  • Assisted in recruiting, hiring and training of team members.
  • Trained new employees on proper protocols and customer service standards.

Operations Administrator

FedEx Ground
Bloomington, CA
04.2020 - 01.2021
  • Evaluated current operational practices and suggested improvement strategies.
  • Supported FedEx Ground team by handling all administrative tasks.
  • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
  • Motivated and trained employees to maximize team productivity.
  • Monitored supply chain and managed logistics functions for company.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Encouraged and promoted ideas aligned to business needs and benefits.
  • Tracked company equipment, tools and technology to manage inventory.
  • Collected customer feedback and made business adjustments to improve retention and satisfaction.
  • Conducted root cause analysis in deficient areas to identify and resolve issues.
  • Supported Admin team by handling all administrative tasks

Education

High School Diploma -

Grand Terrace High School At The Ray Abril Jr. Edal Complex
Grand Terrace, CA
05.2018

Skills

  • Department Oversight
  • Customer Service
  • ADP Workforce Now
  • Microsoft Internet Explorer
  • Microsoft Access
  • Inventory Management
  • Workflow Optimization
  • Team Leadership
  • Operation Monitoring
  • Microsoft Outlook
  • Staff Management
  • Microsoft Excel
  • Staff Training
  • Microsoft SharePoint
  • Microsoft Windows
  • Google Drive
  • Administrative Management
  • Project Management
  • Logistics Oversight
  • Hiring and Onboarding
  • YouTube

Timeline

Operations Administrator

FedEx Ground
04.2020 - 01.2021

Operations Manager

FedEx:Ground
07.2019 - Current

High School Diploma -

Grand Terrace High School At The Ray Abril Jr. Edal Complex

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David Anderson