David Angustia
ALLENTOWN,PA
Summary
Highly motivated, detailed and results-oriented team and operations leader. Excellent vendor relationship and contract manager skilled in mentoring and developing high-performing teams to meet organizational goals. Adept at implementing systems to track team performance and revenue and reduce shrinkage. Successful in achieving sales and revenue goals and driving the growth of the organization.
Overview
6
6
years of professional experience
Work History
Operations Supervisor
Radial
Easton, PA
05.2021 - Current
- Supervise the day-to-day activities/mechanisms in accordance to the SOP’s, holding a team of associates accountable to standards of safety, quality, and productivity
- Ensure that all shift personnel receive proper training, skill development, and assessment per company guidelines
- Manage seasonal associate workforce. Execute on productivity and daily goals through execution to the Radial Operating Model
- Plan and coordinate shift activities for areas assigned within the fulfillment center to ensure adherence to all DC procedures
- Keep safe and clean work environment. Achieve and maintain compliance with all company and federally mandated regulations regarding Safety, OSHA, HazMat and DOT
- Participates in the Recruiting and Selection process
- Interacts with peers and related staff across all departments on the implementation of fulfillment strategies
- Implementing performance improvement plans and disciplinary actions
- Actively contribute to the development of Radial direct reports
- Monitor all production and personnel statistics and reporting in support of the department operation Reinforce policy and procedure compliance
- Recommend and implement improvement in efficiency and effectiveness of employees for increased shift contribution
- Assist Manager in planning, prioritizing, and communicating shift directives to ensure efficiency, accuracy and quality are met for all outbound related activities
- Responsible for associate level of safety, quality, and productivity performance
- Solve and respond to daily issues
- Implement specific objectives and performance measures for all shift personnel to maximize productivity
- Lead fulfillment special projects, as needed Accountable for achieving production objectives
- Conducts performance reviews and implements corrective action as appropriate
Operations Supervisor
XPO Logistics
Easton, PA
11.2017 - 04.2021
- Lead a team of 150+ team members and monitored productivity through data analysis of hourly performance and thorough training of both current employees and new hires.
- Zero OSHA recordable incidents throughout tenure
- Complied with all standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling for ZARA direct to store department.
- Participated in meetings with upper management to roll out initiatives and procedures that met benchmarks for production, quality and safety.
- Successfully met all performance KPI standards through consistent oversight, detailed recordkeeping and implementation of process improvements which resulted in a UPH improvement of 30% in direct to store.
- Oversaw the performance improvements of the Order picking department by coaching, counseling and disciplining personnel and appraising job results which resulted in an improvement of 11% to date.
- Achieved an inbound receipt total of 1.5M units over a 2 week span, during the high velocity peak season
- Assessed incoming shipments to detect shortages or damage.
- Demonstrated self-reliance by meeting and exceeding workflow needs, resulting in a put-away improvement of 19% over previous year.
Education
High School Diploma -
Leigh Carbon Community College
01-2015
Skills
- Business Planning
- Planning and Implementation
- Client relationship
- Labor relations
- Cross-functional communication
- Assignment delegation
- Process improvement
- Forecasting and analysis
- Microsoft Office programs
- Quality control
- Equipment maintenance
- Workplace safety
- Customer service
- Training
- Improvement plan knowledge
- Experience in leadership
- Ability to analyze reports
- Inventory coordination
- Project management
- Cross-functional team management
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Operations Supervisor
Radial
05.2021 - Current
Operations Supervisor
XPO Logistics
11.2017 - 04.2021
High School Diploma -
Leigh Carbon Community College