David A. Pezzone
New Castle
Summary
A challenging and rewarding position with a high-profile demanding company where I will be able to utilize the marketing, sales, and management skills I have acquired through my work experience to benefit my employer and myself.
Overview
13
13
years of professional experience
Work History
Customer Service Sales Representative
Waste Management
06.2017 - 05.2018
- Understanding of customer needs, issues, and requests
- Identify opportunities to cross sell additional products and services.
- Retain customers by value selling Waste Management
- Exceed Waste Management's service and operational goals. Including productivity, quality, and sales.
Inside Commercial Sales
Waste Management
05.2018 - 01.2022
- Built business relationships with customers to generate return business.
Account Associate Retention
Waste Management
01.2022 - Current
- Build relationships with key decision makers.
- Negotiates, updates, and renews customer service agreements to maximize profits by providing ongoing education of contract details and use of strong negotiation skills.
- Controls sales assignments by allocating necessary time to retention and acquisition goals, requirements, and opportunities.
- Explores alternatives to reach mutually beneficial sales agreements that gain customers' acceptance and commitment.
- Contributes to individual and shared responsibilities in a team environment.
- Uses WM sales productivity software tools accurately and consistently.
- Promote Waste Management programs.
- -E-Waste recycling
- -Lamp Tracker
- -Elements
- Achievements
- Capitol Market Area MVP Quarter 2 2022
- Capitol Market Area MVP Quarter 1 2023
- Capitol Market Area MVP Quarter 1 2025
- Emerald Circle Quarter 2 2022
- Emerald Circle Quarter 2 2023
- Sales Elite Quarter 1,3,4 2024
- Sales Elite Quarter 1, 2 2025
Route Sales Representative
Herrs Foods Inc
08.2012 - 05.2017
- Account acquisition and retention.
- Actively cold and warm call potential customers.
- Regularly exceeded targeted sales goals.
- Communicating product knowledge and suggestive selling.
Education
Associate of Specialized Business - Business Administration, Major Marketing and Sales
Butler County Community College
01.2001
Skills
- Microsoft Office Software
- Enthusiasm for sales, a strong desire to achieve results, and proactive approach to sales
- Cold calling and solicitation of new customers to generate new revenue
- Building rapport with customers, understanding their needs, and creating positive relationships
- Ability to negotiate terms, close deals, and manage objections
- Ability to prioritize tasks, manage multiple accounts, and stay organized
- Ability to identify and resolve customer issues, adapt to challenges, and find creative solutions
- Strong written and verbal communication, active listening, and the ability to present information effectively
Timeline
Account Associate Retention
Waste Management
01.2022 - Current
Inside Commercial Sales
Waste Management
05.2018 - 01.2022
Customer Service Sales Representative
Waste Management
06.2017 - 05.2018
Route Sales Representative
Herrs Foods Inc
08.2012 - 05.2017
Associate of Specialized Business - Business Administration, Major Marketing and Sales
Butler County Community College
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