David Arakelyan
Yerevan,Armenia
Summary
Sales and Account Manager with 7 years of experience, specialized in B2B sales, focused on driving business growth through strategic account development, strong client relationships, and customer-centric solutions.
Overview
7
7
years of professional experience
Work History
Team Lead/Sales Manager
RIGZ LLC
Yerevan, Armenia
01.2021 - Current
- Leading and mentoring the sales team to achieve revenue targets, and drive growth.
- Developing and executing sales strategies to secure new clients, and expand market presence.
- Ensuring high levels of client satisfaction by proactively addressing needs and resolving issues to foster long-term partnerships.
- Managing key client relationships and negotiating contracts to maximize profitability.
- Analyzing sales performance metrics to optimize processes and improve team efficiency.
Account Manager
RIGZ LLC
Yerevan, Armenia
01.2020 - 01.2021
- Optimized client relationships and sales pipeline using Pipedrive CRM, ensuring consistent lead follow-up and conversion.
- Identified upselling and cross-selling opportunities, achieving a significant increase in account revenue and profitability.
- Handled day-to-day client communications, ensuring their needs were met, and issues were resolved promptly.
- Tracked key performance indicators (KPIs) to ensure efficiency and meet service-level agreements (SLAs).
Sales Agent
RIGZ LLC
Yerevan, Armenia
01.2018 - 01.2020
- Negotiated rates with carriers, and secured transportation contracts.
- Built and maintained relationships with shippers and carriers.
- Ensured compliance with industry regulations, and managed necessary documentation.
- Used transportation management systems (TMS) to track and optimize shipments.
Education
MBA -
International Scientific Educational Centre of NAS Armenia
06-2021
Bachelor of Business Management -
French University in Armenia
06-2019
BBA -
Université Jean Moulin (Lyon III)
06-2019
Skills
- Management
- Employee training
- Negotiation
- Critical analysis
- Strategic planning
- CRM management
- Communication skills
- Corporate social responsibility
- Relationship building
- Upselling techniques
Languages
- English
- French
- Russian
- Armenian
Timeline
Team Lead/Sales Manager
RIGZ LLC
01.2021 - Current
Account Manager
RIGZ LLC
01.2020 - 01.2021
Sales Agent
RIGZ LLC
01.2018 - 01.2020
MBA -
International Scientific Educational Centre of NAS Armenia
Bachelor of Business Management -
French University in Armenia
BBA -
Université Jean Moulin (Lyon III)
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