Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
14
14
years of professional experience
Work History
Account Manager
Wrico Stamping of Texas
08.2015 - Current
Oversee production planning, short/long-term forecasts, and supply inventory.
Create cost-proposals, analyze market trends, and confer with various departments to increase feasibility.
Assist in developing continuous improvement initiatives to ensure new programs effectively launch into production.
Customer Service Representative
Wrico Stamping of Texas
11.2013 - 08.2015
Handled inbound customer calls, maintained customer records, and communicated customer requirements to other departments.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Shipping Clerk
Wrico Stamping of Texas
09.2009 - 11.2013
Verified and maintained records of incoming/outgoing shipments and evaluated product inventory.