David Arriola
Summary
Hardworking Master Volvo Technician with 6 years of experience and extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities. Also a collaborative leader with dedication to partnering with coworkers to promote engaged, empowering, and safe work culture.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shop Floorman
Gunther Volvo
08.2022 - Current
- Performing not only, but not limited to, Volvo recommended services, pre-owned and used vehicle inspections and repairs, dealer MPI inspections, and pre-delivery inspections.
- Managed a team of automotive technicians, ensuring safe and timely completion of repairs and adherence to quality standards.
- Enhanced team productivity by mentoring junior mechanics on advanced repair techniques.
- Increased customer satisfaction while also developing strong customer relationships by providing timely and accurate diagnostics and cost estimates.
- Maintained a safe and clean work environment, adhering to industry safety standards and regulations.
- Ensured consistent service quality by maintaining up-to-date knowledge of automotive technologies and best practices.
Automotive Technician
Volvo Cars Southwest Houston
09.2021 - 08.2022
- Performing not only, but not limited to, Volvo recommended services, pre-owned and used vehicle inspections and repairs, State inspections, dealer MPI inspections, and pre-delivery inspections.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers vehicles.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
Used Car Technician
Land Rover Southwest Houston
06.2021 - 09.2021
- Performed diagnostics and services on used cars.
- Performed routine maintenance tasks such as oil changes, tire rotations, brake checks, fluid replacements; ensuring vehicles were in safe operating condition.
- Utilized problem-solving skills to identify underlying causes of vehicle malfunctions quickly and accurately.
Volvo Technician
Momentum Volvo Houston
11.2018 - 06.2021
Education
Graduate - Automotive Technology + FACT
Universal Technical Institute of Texas Inc
Houston, TX06.2018
Graduate - Automotive
Universal Technical Institute of Arizona Inc
Avondale, AZ11.2018
Skills
- Physical Strength and Stamina
- Time management
- Technical Understanding
- Automotive Diagnostics
- Safety Procedures Adherence
- Team leadership
- Labor estimating
- Staff training
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Certification
- Ford Fact Certification
- Volvo Safe Program Certification
- Volvo Master Mechanic (G0, G1, G2)
Timeline
Shop Floorman
Gunther Volvo
08.2022 - Current
Automotive Technician
Volvo Cars Southwest Houston
09.2021 - 08.2022
Used Car Technician
Land Rover Southwest Houston
06.2021 - 09.2021
Volvo Technician
Momentum Volvo Houston
11.2018 - 06.2021
Graduate - Automotive Technology + FACT
Universal Technical Institute of Texas Inc
Graduate - Automotive
Universal Technical Institute of Arizona Inc
- Ford Fact Certification
- Volvo Safe Program Certification
- Volvo Master Mechanic (G0, G1, G2)
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