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Associate Principal Engineer

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Dynamic customer service professional with a proven track record at Concentrix, excelling in customer service management and support. Recognized for enhancing client satisfaction through effective communication and problem resolution. Skilled in utilizing customer feedback to drive improvements, while consistently achieving high service ratings and fostering lasting relationships.
Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.
Experienced with warehouse operations and material handling. Utilizes effective inventory management techniques to ensure accuracy and order fulfillment. Track record of maintaining safety standards and improving workflow efficiency.

Detail-oriented Data Entry Professional with over 10 years of experience in entering, verifying, and maintaining accurate digital records. Recognized for consistently meeting productivity and accuracy standards in remote environments, demonstrating a strong commitment to excellence. Proficient in Excel, Word, CRM systems, and various cloud-based platforms, offering a comprehensive skill set to enhance operational efficiency. Bilingual in English and Spanish, enabling effective communication and collaboration in diverse settings.

Results-driven customer service representative with expertise in problem resolution and active listening. Proven ability to enhance customer satisfaction and loyalty in high-volume call environments.

Banking and financial services professional with over six years of experience supporting account holders, resolving complex financial issues, and leading fraud prevention operations within regulated environments. Demonstrated ability to analyze financial transactions, mitigate risk, ensure policy compliance, and maintain customer trust while consistently exceeding customer satisfaction benchmarks. Proven leader with experience training teams, partnering with senior leadership, and supporting enterprise-level financial operations.

Talented Intake Specialist offering +2 years of experience in conducting intake interviews and summarizing data with speed and efficiency. Connects with clients easily to provide thoughtful assistance. Demonstrated strong organizational and communication skills, ensuring accurate data collection and effective client support.

An organized team leader who fosters strong relationships and motivates teams to reach organizational goals. Skilled at facilitating collaboration across departments, working closely with co-managers and senior leadership. Dedicated to training, mentoring, and developing others.

Financial Analyst with over 4 years of robust experience in budgeting, financial analysis, forecasting, and reporting, primarily honed at Huawei El Salvador and Unicomer Group. Demonstrated expertise in executing budget authorizations, monthly operational analysis, and financial assessments, alongside a proven track record in the implementation of IFRS 9 and IFRS 16 standards. Equipped with a strong foundation in inventory audit and financial reporting, this professional is poised to deliver meticulous and comprehensive financial insights.

Results-driven Software Analyst with extensive experience in enhancing systems and optimizing operational procedures. Demonstrated success in delivering software solutions aligned with business objectives, consistently exceeding user expectations. Possesses strong diagnostic skills and advanced technical expertise, fostering the development of transformative computing experiences. Dedicated to driving innovation that meets organizational goals and addresses complex consumer needs.

Having overall 7 years of experience in the IT Industry, around 5 + years of IT experience as AWS DevOps Engineer/Cloud Engineer. Experience in Amazon Web Services (AWS) Cloud services such as EC2, VPC, S3 IAM, EBS, RDS, ELB, Route53, ASG, Snapshot, AMI, Cloud Watch, Cloud Trail. Having a good expereience on Cloud Native services like like microservices, container orchestrators, and auto scaling.

Seeking a responsible position in an organization that provides excellent opportunity for learning & professional growth where my knowledge skills & work experiences could be utilized in the most productive, innovative & resourceful manner.

David Avalos Merino

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Customer Service Agent (HP Instant Ink)

Customer Service Agent (Instacart/Grub Hub Account)

Customer Service Representative

Customer Service Agent

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Currently in pause -

High School Graduate -

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Customer Service Agent (HP Instant Ink)

Customer Service Agent (Instacart/Grub Hub Account)

Customer Service Representative

Customer Service Agent

Currently in pause -

High School Graduate -

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