David Avila
Olney,MD
Summary
Hardworking host offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workloads.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Host
Gourmet Asian Bistro
Derwood, MD
02.2022 - 08.2022
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over the phone and in person.
- Provided customers with accurate wait times and monitored the waiting list.
- Maintained cleanliness of the lobby area, including wiping down tables and chairs.
- When needed I would also deliver food in my car whenever the other delivery drivers weren't available
- Served as point-of-contact for resolving guest complaints or special requests.
Administrative Assistant/Receptionist
Bersan Consulting LLC
Gaithersburg, MD
01.2020 - 08.2020
- I would download the end-of-month statements for clients, download check images, and if anything wasn't available I would contact the client and ask for updates
- I would also manage accounting records and interact with senior accountants. This would include submitting daily updates on which clients I have saved all information for.
- I managed multiple Excel worksheets to make sure the clients' records were up to date.
- Organized and maintained filing systems for physical and electronic documents, ensuring the accuracy and confidentiality of records.
Education
Bachelor's degree - Business Information Systems/ Data Analytics
Loyola University Maryland
Baltimore, MD05-2026
Northwest High School
06.2022
Skills
- Bilingual (10 years)
- Communication skills
- Translation (5 years)
- Interpretation (2 years)
- Front desk (2 years)
- Administrative Experience (2 years)
- Microsoft Excel (2 years)
- Dining Customer Service
- Cleaning And Sanitation
- Complaint Handling
Languages
- English, Fluent
- Spanish, Fluent
Certification
- Microsoft Office Specialist: Excel Associate (Office 2019)
Languages
Spanish
Native/ Bilingual
Affiliations
- I did karate for about 10 years, from age 4-14.
- After karate, I pursued soccer until my senior year of high school
- Throughout high school my friends and I started a record label called "Room 242 Records" and now I am the head of merchandising.
Timeline
Host
Gourmet Asian Bistro
02.2022 - 08.2022
Administrative Assistant/Receptionist
Bersan Consulting LLC
01.2020 - 08.2020
Bachelor's degree - Business Information Systems/ Data Analytics
Loyola University Maryland
Northwest High School
- Microsoft Office Specialist: Excel Associate (Office 2019)
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