Adel Hernandez
Hialeah,FL
Summary
To obtain full time employment, where my experience and knowledge will be an asset to my employer, where I can learn and gain new experiences.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General Manager
Wendys
Miami, FL
01.2013 - 06.2024
- Develop operational, marketing, and business plans in conjunction with owners or board of directors
- Estimate food and supply needs, oversee the placement of orders
- Hire, train, and supervise managers and staff
- Manage the budget, administer payroll, and make sure operations remain within budget
- Establish and enforce standards and regulations for personnel, administration, entertainment, and food.
Grocery Clerk
Publix supermarket
Miami, FL
10.2012 - 01.2013
- Providing premier customer service, including greeting them and responding to questions
- Ensuring product is rotated, within date, and properly displayed on shelves according to the appropriate planogram
- Unloading product from trucks and organizing stock room
- Filling assigned sections as needed
- Assisting Grocery Replenishment Specialist in maintenance of shelf set
- Cleaning cases and shelves, mopping and sweeping the sales floor, stock room and dairy coolers
- Operating back room equipment, pallet jack, scissor lift, baler, compactor and scrub machine
- Assisting in other duties, as assigned.
Education
Diploma -
Hialeah high school
Hialeah, FL08.2024
Skills
- Great customer service, management skills, team leading, team work (10 years)
- Labor Cost Analysis (10 years)
- Inventory Control (10 years)
- Computer Skills (10 years)
- Administrative Experience (10 years)
- Microsoft (5 years)
- Communications (10 years)
- Restaurant Management (10 years)
- Profit & Loss (10 years)
- Data Entry (10 years)
- Microsoft Office (10 years)
- Restaurant Experience (10 years)
- Leadership Experience (10 years)
- Kitchen Management Experience (10 years)
- Food Safety (10 years)
- Store management (10 years)
- Leadership (10 years)
- Mentoring (10 years)
- Recruiting (10 years)
- Supervising Experience (10 years)
- Assistant Manager Experience (5 years)
- Succession planning (10 years)
- Spanish (10 years)
- Sales (10 years)
- Customer service (10 years)
- Guest relations (10 years)
- Forecasting (10 years)
- Conflict management (10 years)
- Management (10 years)
- English (10 years)
- P&L Management (6 years)
- Cost control (10 years)
- Continuous improvement (10 years)
- Communication skills (10 years)
- Bilingual (10 years)
Certification
- ServSafe, 08/01/20, 08/01/25
- Food Handler Certification
Personal Information
- Relocation: Anywhere
- Title: General Manager/GM
Timeline
General Manager
Wendys
01.2013 - 06.2024
Grocery Clerk
Publix supermarket
10.2012 - 01.2013
Diploma -
Hialeah high school