David Avila
Murrieta,CA
Summary
High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth, driven to cut company costs and boost company revenue through innovative management techniques. Organized and diligent, with excellent written, oral and interpersonal communication skills. Accomplished Manager with extensive experience in front-of-house and back-of-house operations with excellent guest service.
Overview
28
28
years of professional experience
Work History
Operations Manager
Longshadow Ranch Winery
03.2018 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Equipment Operator
Avila Construction Inc.
01.1997 - 01.2021
- Operated range of heavy equipment on regular basis with advanced skill.
- Maintained and cleaned equipment after each job and inspected.
- Operated machining equipment safely with team of operators.
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
Assistant Slot Manager
Pala Casino Resort & Spa
05.2013 - 11.2017
- Analyzed performance data to identify areas for improvement within the slot department operations.
- Streamlined inventory management procedures, reducing excess stock while ensuring availability of critical parts when needed.
- Consistently met or exceeded departmental goals for revenue generation, player satisfaction, and operational efficiency through effective decision-making and strategic planning.
Slot Maintenance Supervisor
Pala Casino Spa & Resort
03.2013 - 05.2013
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Supervised Number employees and scheduled shifts.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
Slot Floor Person
Pala Casino Resort & Spa
04.2001 - 04.2013
- Played an integral role in optimizing floor layout by providing input on strategic placement of popular games for maximum profitability.
- Supported marketing initiatives by promoting special events and promotional offers on the casino floor.
Education
N/A - First Responder
Crafton Hills College
Yucaipa, CAN/A - First Responder
Palomar College
San Marcos, CASkills
- Staff development
- Change management
- Supervision and Staff Training
- Skilled negotiator
- Sound judgment
- Team building
- Team leadership
- Employee Scheduling
- Calm under pressure
- Inventory control
- Timekeeping
- Daily Shift Reports
- Performance Evaluations
- Budgeting
- Control Expenses
- Computer-savvy
- Team Player
- Support of Core Values
Accomplishments
- Pala Casino Spa & Resort High Limit Ambassador, Business Development
- Trained Slot Floor People to be responsible for guests needs in the High Limit room on the Casino Floor, Project Management
Additional Information
Path to Promotion Classes, Leadership Development Classes, TIPS Certified, Counterfeit Classes, Upon Request
References
Available upon request
Awards
- Pala Casino Spa & Resort Safety Award, 2009
- Pala Casino Spa & Resort Team Member of the Quarter Award, 2011
- Pala Casino Spa & Resort Team Leader of the Quarter Award, 2014
Timeline
Operations Manager
Longshadow Ranch Winery
03.2018 - Current
Assistant Slot Manager
Pala Casino Resort & Spa
05.2013 - 11.2017
Slot Maintenance Supervisor
Pala Casino Spa & Resort
03.2013 - 05.2013
Slot Floor Person
Pala Casino Resort & Spa
04.2001 - 04.2013
Equipment Operator
Avila Construction Inc.
01.1997 - 01.2021
N/A - First Responder
Crafton Hills College
N/A - First Responder
Palomar College
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