David Bahena
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant GM
Firehouse Subs
06.2023 - Current
- Ensured that customer service standards were met or exceeded at all times
- Resolved customer complaints in a timely manner while maintaining a professional demeanor
- Implemented safety protocols to protect both customers and employees from potential hazards
- Assisted in the recruitment process by conducting interviews with interested applicants.
Arcade Technician
Andretti's
09.2022 - 06.2023
- Installed, tested, and maintained about 100+ arcade machines to ensure optimal performance
- Maintained records of repairs and services performed on each machine
- Inspected components for wear or damage and replaced or repaired as neede
- Provided customer service assistance to patrons using the machines
- Assisted with troubleshooting hardware and software issues with arcade games
- Replaced faulty parts such as buttons, joysticks, coin slots, and monitors
- Cleaned interior cabinets of arcade machines to maintain a neat appearance
- Ensured that all games were functioning properly before allowing customers access.
Trainer
McDonald's
05.2018 - 08.2022
- Educated newly hired staff on proper techniques for cooking, cleaning, order taking and effective use of the POS system
- Opened the store and ensured it was ready to go early in the morning
- Built up skills in pressure handling.
Education
High School Diploma -
Centennial Highschool
913 Scott Road05.2022
Skills
- Customer Relations
- Employee Relations
- Training and development skill
- Food safety and sanitation
- Inventory Control
Certification
ServSafe Food Handler Certified
Activities
- As a side hustle i build computers for friends and family
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant GM
Firehouse Subs
06.2023 - Current
Arcade Technician
Andretti's
09.2022 - 06.2023
Trainer
McDonald's
05.2018 - 08.2022
High School Diploma -
Centennial Highschool