David Baker
Tomball,TX
Summary
A hardworking and passionate job seeker, with extensive knowledge and experience across various industries, is eager to secure an entry-level position. Ready to contribute to a team's success and establish a career.
Overview
12
12
years of professional experience
Work History
Cashier/Customer Service Cashier
Schlotzsky's Deli
04.2018 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Sorted and properly arranged items.
- Unloaded items and goods from trucks into main storage area for transfer to shelves.
Server/Trainer
P.F. Chang's Bistro
06.2013 - 01.2018
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
- Coached servers on proper food handling techniques to maintain compliance with health department regulations and uphold food safety standards.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Sever/Flex Supervisor
Joes Crab Shack
03.2013 - 05.2015
- Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
- Optimized storage space usage by reorganizing warehouse layout for improved accessibility and efficiency.
- Improved team productivity by implementing efficient scheduling and task allocation strategies.
- Implemented a comprehensive training program that led to a significant increase in staff competency levels.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Truck Unloader
Wal-Mart Supercenter
02.2011 - 01.2013
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
- Handled packages with care while transporting from truck to loading dock.
- Sorted and properly arranged items.
- Achieved smoother workflow, collaborating effectively with team members to unload trucks quickly and efficiently.
- Operated pallet jacks and forklifts to aid in safe transport of heavy items.
Education
GED -
Youth Challenge Military Academy
Fort Stewart, GASkills
- Warehouse Safety Procedures
- Truck unloading
- Adaptable to change
- Pallet Jack Operation
- Coaching and Mentoring
- Organizational Development
- Employee Training
- Scheduling Coordination
- Shipment Preparation
- Shipping and receiving
Timeline
Cashier/Customer Service Cashier
Schlotzsky's Deli
04.2018 - 10.2022
Server/Trainer
P.F. Chang's Bistro
06.2013 - 01.2018
Sever/Flex Supervisor
Joes Crab Shack
03.2013 - 05.2015
Truck Unloader
Wal-Mart Supercenter
02.2011 - 01.2013
GED -
Youth Challenge Military Academy
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