David Baldi
Senior Field Service Engineer
Hopedale,MA
Summary
If Your looking for someone with a good work ethic with over 30 years experience in the field service industry you have found him. Over the past 30 years I have always excelled at helping others from technician to first level to regional specialist. I have always enjoyed the chase of finding the cause of errors that other technicians could not find. I have enjoyed teaching many new hires so that they could excel in their new career with Canon. I have always maintained a good professional working relationships with all my customers. After 30 years of employment I am looking to get out of the 7/24 support and back into the 8/5 workday, that being said I have no issues with occasional over time.
Overview
37
37
years of professional experience
Work History
Field Service Engineer
Canon Solutions America- CANON USA
Boston , MA
1991.10 - Current
- Performed onsite installation, modification and maintenance of systems and equipment.
- Scheduled service calls according to customer location and urgency of need.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
- Managed maintenance data records and tracked operating information for onsite reference.
- Maintained tools and equipment, parts inventory and library of machine manuals.
- Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components
- Trained personnel to align objectives, strengthen competencies and standardize operations.
- Trained and supported new hires resulting in better understanding of process flow and safety procedures.
- Diagnosed errors and determined proper solutions.
- Provided telephone support to customers by determining cause of issue and explaining most effective solution.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Test Engineer
Aritech Moose Inc
Framingham , MA
1986.10 - 1991.10
- Reviewed, evaluated and identified requirements for testability.
- Reviewed test plans and procedures for adequate coverage of system requirements.
- Trained test technicians and operators on test hardware and software.
- Composed and edited work instructions for quality and test procedures.
- Designed and repair test fixtures for circuit board testing during manufacturing processes
Sheet Metal Fabricator
United States Air Force, USAF
Newport News , VA
1980.05 - 1981.11
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Utilized welding equipment and varies tools to safely complete predetermined operations .
- Cut, bent and shaped metal sheets and components to meet specific project requirements.
- Planned and laid out work from sketches, drawings, specifications and work orders.
- Coordinated and assembled ducts, hoods and other sheet metal products.
Education
Bachelor of Science - Electronics Technology
Wentworth Institute of Technology
Boston, MA09.1985
High School Diploma -
Newton North High School
Newtonville, MA05.1979
Skills
- Onsite Support
- Scheduled Maintenance
- Training Junior Team Members
- Technical Support and Assistance
- Critical Thinking
- Service Records
- Design Procedures
- ISO Standards
- Instrumentation Maintenance
- Equipment Knowledge Canon Prostream,I300, vp6000, Vario Stream, Arizona, Hunkler , Tecnau
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Field Service Engineer
Canon Solutions America- CANON USA
1991.10 - Current
Test Engineer
Aritech Moose Inc
1986.10 - 1991.10
Sheet Metal Fabricator
United States Air Force, USAF
1980.05 - 1981.11
Bachelor of Science - Electronics Technology
Wentworth Institute of Technology
High School Diploma -
Newton North High School
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